Director, Xbox and Surface Customer Support, Experience, and Operations @
Sr. Business Program Manager, Customer and Partner Experience @ (January 2017 - January 2019)
Sr. Supportability Program Manager, Customer Service and Support @ (January 2014 - January 2017)
Director, Worldwide Learning, Microsoft Certification Program @ (January 2013 - January 2014)
Principal Certification Manager @ (January 2009 - January 2013)
Content Publishing Manager @ (January 2007 - January 2009)
Project Manager @ (January 2005 - January 2007)
Communications and Technology Consultant @ (January 2004 - January 2005)
Senior Training Manager @ (January 1994 - January 2001)
Greg Stephens Education
University of Washington
BA (Business Administration: Technology Management, Finance)
Greg Stephens Skills
Data Driven Insights
Global Cross-Functional Team Leadership
People Development
Operations Management
Collaborative Problem Solving
Business Strategy
Forecasting
Communication
Culture Change
Budget Management
Data-Driven Insights
Talent Management
Program Management
Product Management
Testing
Project Management
Software Project Management
Vendor Management
Cross-functional Team Leadership
Strategic Partnerships
Change Management
Strategic Planning
Business Development
Data Analysis
Process Improvement
Business Analysis
Management
Training
Product Development
Business Process
Project Planning
Outsourcing
Agile Methodologies
SharePoint
Strategy
Team Building
Leadership
Team Leadership
Business Process Improvement
Microsoft Office
Social Media Marketing
Editing
Customer Service
Cross Functional Team Leadership
Information Technology
Greg Stephens Summary
Greg Stephens, based in Seattle, WA, US, is currently a Customer Experience Manager at Microsoft. Greg Stephens brings experience from previous roles at Microsoft. Greg Stephens holds a BA in Business Administration: Technology Management, Finance @ University of Washington. With a robust skill set that includes Data Driven Insights, Global Cross-Functional Team Leadership, People Development, Operations Management, Collaborative Problem Solving and more. Greg Stephens has 2 emails and 1 mobile phone numbers on RocketReach.
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