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Greg Smith Location
Florida, United States
Greg Smith Work
Chief Operating Officer @ (August 2015 - Present)
Call Center Services Manager @ (August 2010 - July 2013)
Partner Operations and Sr. Implementation Manager @ (September 2002 - September 2010)
Senior Network Operations Specialist @ (September 2000 - September 2002)
Senior Technician and Subscriber Specialist @ (August 1999 - September 2000)
Intern @ Dow Corning (January 1996 - January 1998)
Greg Smith Education
Central Michigan University
Delta College
Greg Smith Skills
Account Management
BPO
Business Analysis
Business Process
Business Process Improvement
CRM
Call Center
Call Centers
Change Management
Cloud Computing
Contact Centers
Cross-functional Team Leadership
Customer Experience
Customer Retention
Customer Satisfaction
IT Service Management
ITIL
Integration
Leadership
Management
Networking
Offshoring
Operational Excellence
Operations Management
Outsourcing
Performance Management
Process Improvement
Product Management
Program Management
Project Management
Quality Assurance
Recruiting
SaaS
Service Delivery
Six Sigma
Sla
Software Documentation
Solution Selling
Strategic Planning
Strategy
Team Building
Team Leadership
Team Management
Technical Support
Telecommunications
Training
Troubleshooting
Vendor Management
Wireless
Workforce Management
Operations
Microsoft Word
Performance Improvement
Product Safety
Cross Functional Team Leadership
Microsoft Excel
Public Speaking
Sales
Greg Smith Summary
Greg Smith, based in Florida, United States, is currently a Chief Operating Officer at Global Agility Solutions. Greg Smith brings experience from previous roles at Jabil, AT&T, Sprint and BellSouth. Greg Smith holds a Central Michigan University. With a robust skill set that includes Account Management, BPO, Business Analysis, Business Process, Business Process Improvement and more. Greg Smith has 1 emails and 7 mobile phone numbers on RocketReach.
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