1999 -
2000 Senior Technician and Subscriber Specialist @
1996 -
1998 Intern @ Dow Corning
Greg Smith Education
Central Michigan University
Delta College
Greg Smith Skills
Telecommunications
Training
Customer Experience
ITIL
Integration
SaaS
Management
Operations
Business Analysis
Strategy
Microsoft Word
Solution Selling
Workforce Management
Account Management
Team Leadership
Leadership
Recruiting
Business Process Improvement
Team Building
Project Management
Service Delivery
Six Sigma
Team Management
Operations Management
Vendor Management
Customer Retention
BPO
Performance Improvement
Product Safety
Customer Satisfaction
Cross Functional Team Leadership
Microsoft Excel
CRM
Public Speaking
Contact Centers
Call Centers
Change Management
Sla
Operational Excellence
Networking
Business Process
Sales
Troubleshooting
Quality Assurance
Offshoring
Wireless
Strategic Planning
Outsourcing
Call Center
Technical Support
Cloud Computing
Program Management
Process Improvement
IT Service Management
Performance Management
Product Management
Software Documentation
Greg Smith Summary
Greg Smith, based in Florida, United States, is currently a Chief Operating Officer at Global Agility Solutions. Greg Smith brings experience from previous roles at Jabil, AT&T, Sprint and BellSouth. Greg Smith holds a Central Michigan University. With a robust skill set that includes Telecommunications, Training, Customer Experience, ITIL, Integration and more. Greg Smith has 1 emails and 1 mobile phone numbers on RocketReach.
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