Greg Ouimet Location
- Peoria, IL, US
Greg Ouimet Work
- 2015 - now Site Director @
- 2011 - 2015 Vice President - Quality, Training and Audit @
- 2007 - 2010 Vice President, Global Director of Call Center Operations @
- 2005 - 2007 Director of Operations @
- 2003 - 2005 Director, Best Practices @
Greg Ouimet Education
- University of Wisconsin - Stevens Point
Bachelor Of Science (Business Administration, Marketing)
1987 - 1990 - State
Greg Ouimet Skills
- Cross-functional Team Leadership
- Leadership
- Call Centers
- Business Process Improvement
- Customer Experience
- CRM
- Management
- Change Management
- Six Sigma
- Forecasting
- Customer Satisfaction
- BPO
- Vendor Management
- Call Center
- Market Research
- Operations Management
- Strategy
- Customer Service
- Customer Insight
- Customer Retention
- Strategic Planning
- Analytics
- Customer Relationship Management (CRM)
- Training
- Team Building
- Project Management
- Call center start-up
- Sales
- Business Development
- Healthcare
- Program Management
- Outsourcing
- Contact Centers
- Performance Management
- Team Leadership
- Coaching
- Business Process Outsourcing (BPO)
Greg Ouimet Summary
- Greg Ouimet, based in Peoria, IL, US, is currently a Site Director at Dialog Direct. Greg Ouimet brings experience from previous roles at Vxi Global Solutions, LLC, Synovate, Nielsen and Apac Customer Services. Greg Ouimet holds a 1987 - 1990 Bachelor Of Science in Business Administration, Marketing @ University of Wisconsin - Stevens Point. With a robust skill set that includes Cross-functional Team Leadership, Leadership, Call Centers, Business Process Improvement, Customer Experience and more. Greg Ouimet has 2 emails and 1 mobile phone numbers on RocketReach.
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