Greg Minnich Email & Phone Number

Vice President of Member Experience and Engagement at PSECU @ PSECU

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Greg Minnich Location

New Cumberland, PA, US

Greg Minnich Work

Vice President of Member Experience and Engagement at PSECU @ (July 2021 - Present)
Vice President of Customer Service Operations @ (October 2018 - July 2021)
Vice President of Telebranch @ (February 2017 - September 2018)
Director of Remote Operations @ (July 2013 - September 2016)
Director of Enterprise Operations @ (June 2007 - June 2013)
Assistant Director of Sales @ (January 2005 - May 2007)
Sales Agent @ (September 1996 - November 1997)

Greg Minnich Education

Bloomsburg University
Bachelor Of Science (Mathematics, Natural Science)
1990-1998
Williamsport Area High School 1985-1988

Greg Minnich Skills

Insurance
Process Improvement
Leadership
Sales
Sales Operations
Leadership Development
Mentoring
Call Centers
Business Analysis
Risk Management
Program Management
Change Management
Operations Management
Vendor Management
Business Process Improvement
Training
Management
Customer Service
Contact Centers
Analytical Skills
Banking
Board of Directors
Business Acumen
Business Administration
Business Process Outsourcing (BPO)
Change Initiatives
Coaching
Coaching & Mentoring
Communication
Community Engagement
Conflict Resolution
Consumer Products
Contact Center Operations
Credit Unions
Customer Engagement
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Success
Customer Support
Decision-Making
Employee Engagement
Executive Management
Financial Counseling
Financial Performance
Financial Services
Key Performance Indicators
Lead Change
Legal Compliance
Long Range Planning
Member Retention
Metrics
Operational Efficiency
Operational Excellence
Operational Strategy
Operations
Organizational Culture
Organizational Development
Organizational Leadership
Organizational Performance
People Management
Performance Analysis
Performance Metrics
Presentation Skills
Presentations
Problem Solving
Product Management
Project Management
Quality Assurance
Quality Improvement
Resource Planning
Retail Banking
Root Cause
Sales and Marketing
Service Delivery
Service Focused
Service Quality
Service Standards
Service-Level Agreements (SLA)
Strategic Growth
Strategic Planning
Strategic Vision
Strategy Implementation
Talent Development
Task Management
Training and Development (HR)
Workforce Management
Workforce Planning
Written Communication

Greg Minnich Summary

Greg Minnich, based in New Cumberland, PA, US, is currently a Vice President of Member Experience and Engagement at PSECU at PSECU. Greg Minnich brings experience from previous roles at Members 1st Federal Credit Union and The Hartford. Greg Minnich holds a 1990 - 1998 Bachelor Of Science in Mathematics, Natural Science @ Bloomsburg University. With a robust skill set that includes Insurance, Process Improvement, Leadership, Sales, Sales Operations and more. Greg Minnich has 3 emails and 3 mobile phone numbers on RocketReach.