Operations Readiness and Level 3 Avaya Support for Unified Communications @ (April 2011 - June 2012)
Service Delivery Consultant and Level 3 Avaya Support @ (January 2009 - April 2011)
Telecom Analyst Advanced @ (January 2004 - January 2009)
Telecom Analyst and Technology Implementation and Workforce Management @ (January 2002 - January 2004)
Supervisor Help Desk Operations @ (July 2001 - April 2002)
Reservations Service Manager @ (August 1997 - July 2001)
Training Instructor @ (October 1994 - January 1997)
Greg Millar Education
(Design, Voice)
2009-2009
North Carolina State University
Bachelor of Arts (Economics)
1986-1990
Greg Millar Skills
Avaya
Unified Communications
VoIP
Genesys
Aspect
Verint
Change Control
Workforce Management
Training Delivery
Call Center
Contact Centre
Reservations
Help Desk Management
Telecommunications
SIP
SIP Trunking
Audiocodes
ACME Packet SBCs
Help Desk Support
Contact Centers
Service Delivery
Telephony
Cisco Technologies
IVR
System Deployment
IT Service Management
LAN-WAN
ACD
Routing
Vendor Management
Data Center
Call Centers
Disaster Recovery
Sla
WAN
Servers
ITIL
Switches
IT Operations
HP
IP
Cloud Computing
CCNA
Incident Management
Service Management
Network Design
TCP/IP
Managed Services
Avaya SAL
Lan Wan
Sf85 Background Cleareance
Greg Millar Summary
Greg Millar, based in Raleigh, NC, US, is currently a Manager, Field Services at ConvergeOne Government Solutions. Greg Millar brings experience from previous roles at ConvergeOne Government Solutions, AdvanTel Networks and HP Enterprise Services. Greg Millar holds a 2009 - 2009 . With a robust skill set that includes Avaya, Unified Communications, VoIP, Genesys, Aspect and more. Greg Millar has 3 emails and 2 mobile phone numbers on RocketReach.
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