2017 -
2017 Director, Escalation and Complaint Operations @
2014 -
2017 Director, Training and Knowledge Management @
2010 -
2014 Director, Fraud and Disputes Operations @
1999 -
2010 Senior Manager, Program and Project Management @
1997 -
1999 Mechanical Process Engineer @
1995 -
1997 Engineer @
1989 -
1995 Aviation Electronics Technician @
Greg Marcel Education
Old Dominion University
Bachelor Of Science (Mechanical Engineering)
1990
-
1995
George Washington University
Masters (Project Management)
Greg Marcel Skills
Risk Management
PMP
Change Management
Team Management
PMI
Customer Experience
Customer Relations
Customer Satisfaction
Fraud Investigations
Banking
Credit Cards
Process Improvement
Vendor Management
Call Centers
Project Portfolio Management
Program Management
Project Management
Business Process Improvement
Business Analysis
Financial Services
Customer Service
Budgets
Leadership
Management
PMO
Strategy
Team Building
Cross Functional Team Building
Continuous Improvement
Quality Management
Merchant Disputes
Greg Marcel Summary
Greg Marcel, based in Richmond, VA, US, is currently a Vice President Operations at Paymerang. Greg Marcel brings experience from previous roles at Paymerang, Spinnaker Consulting Group LLC and Capital One. Greg Marcel holds a 1990 - 1995 Bachelor Of Science in Mechanical Engineering @ Old Dominion University. With a robust skill set that includes Risk Management, PMP, Change Management, Team Management, PMI and more. Greg Marcel has 2 emails on RocketReach.
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