Greg Madrid Email & Phone Number
Manager Customer Experience and Claims @ Delta Dental of Wisconsin
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Greg Madrid Location
- Albuquerque, NM, US
Greg Madrid Work
- Manager Customer Experience and Claims @ (April 2024 - Present)
- Operations Manager, Refund Lifecycle Support @ (August 2020 - May 2023)
- Operations Supervisor @ (December 2017 - August 2020)
- Supervisor, Member and Provider Contact Center and Operations Trainer @ (September 2013 - December 2017)
- Training and Consumer Relations Manager @ The Advantage Group (April 2013 - August 2013)
- Technical Support Specialist @ (March 2011 - August 2012)
- Sales Representative @ (March 2010 - March 2011)
- Retention Specialist @ (July 2004 - December 2009)
Greg Madrid Education
- Rio Rancho High School
General
2000-2004
Greg Madrid Skills
- Sales Management
- Wireless Technologies
- R (Programming Language)
- Tableau
- Data Analysis
- Regulatory Requirements
- Analytical Skills
- Written Communication
- Customer Satisfaction
- Leadership Development
- Revenue Cycle Management
- Disciplinary & Grievance Procedures
- Data Analytics
- Project Management
- Process Improvement
- Intercultural Communication
- Interpersonal Skills
- Teamwork
- Coaching
- People Management
- Relationship Building
- Customer Support
- Problem Solving
- Communication
- Microsoft Office
- Team Leadership
- Healthcare
- Quality Assurance
- Customer Service
- Leadership
- Sales
- Customer Retention
- Training
- Team Building
- Technical Support
- Troubleshooting
- Time Management
- Public Speaking
- Research
- Business Process Improvement
- Presentation Design
- Persuasive Presentations
- Presentation Skills
- Building Trust
- Virtual Teams
- Employee Wellness
- Open Innovation
- Emotional Intelligence
- Change Management
- Diversity & Inclusion
Greg Madrid Summary
- Greg Madrid, based in Albuquerque, NM, US, is currently a Manager Customer Experience and Claims at Delta Dental of Wisconsin. Greg Madrid brings experience from previous roles at Change Healthcare, Molina Healthcare and The Advantage Group. Greg Madrid holds a 2000 - 2004 General @ Rio Rancho High School. With a robust skill set that includes Sales Management, Wireless Technologies, R (Programming Language), Tableau, Data Analysis and more. Greg Madrid has 2 emails and 2 mobile phone numbers on RocketReach.
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Top Delta Dental of Wisconsin Employees
Kevin Kropp
Vice President, Business Analytics Strategy
Green Bay, WI, US
Kelly McGinty
Vice President, Individual Administrative Services
Stevens Point, WI, US
Kyle Humphrey
Chief Revenue Officer
Madison, WI, US
Amanda Schaub
Vice President Strategy and Business Optimization
Madison, WI, US
Jed Roher
President
Madison, WI, US
Ben Shuda
Director, Human Resources at Delta Dental of Wisconsin and NorthWinds Technology Solutions
Wisconsin, United States
Steve Leroy
Director, Sales
Madison, WI, US
Michelle Czaplinski
Director, Underwriting Services
Stevens Point, WI, US
Betsy Vinopal
Vice President, Sales and Retention
Delafield, WI, US
Maureen Lewandowski
Chief Transformation Officer
Stevens Point, WI, US
Amanda Jones
Director, Accounting
Stevens Point, WI, US
Kevin Anderson
Vice President, Operations
Madison, WI, US
Fred Eichmiller
VP and Science Officer
Stevens Point, WI, US
Paula Erickson
Vice President Human Resources
Wausau, WI, US
Savannah Schroeder
Director, Legal and General Counsel
Madison, WI, US
Kevin Kropp
Director, Data, Reporting, Analytics and Actuarial
Green Bay, WI, US
Tammy Miller
Vice President - Business Technology
Marathon City, WI, US
Dennis Peterson
President
Waupaca, WI, US
Court Drescher
Chief Financial Officer | Corporate Treasurer
Wausau, WI, US
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