Greg Madrid Email & Phone Number
Manager Customer Experience and Claims @ Delta Dental of Wisconsin
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Greg Madrid Location
- Albuquerque, NM, US
Greg Madrid Work
- 2024 - now Manager Customer Experience and Claims @
- 2020 - 2023 Operations Manager, Refund Lifecycle Support @
- 2017 - 2020 Operations Supervisor @
- 2013 - 2017 Supervisor, Member and Provider Contact Center and Operations Trainer @
- 2013 - 2013 Training and Consumer Relations Manager @ The Advantage Group
- 2011 - 2012 Technical Support Specialist @
- 2010 - 2011 Sales Representative @
- 2004 - 2009 Retention Specialist @
Greg Madrid Education
- Rio Rancho High School
General
2000 - 2004
Greg Madrid Skills
- Sales Management
- Wireless Technologies
- R (Programming Language)
- Tableau
- Data Analysis
- Regulatory Requirements
- Analytical Skills
- Written Communication
- Customer Satisfaction
- Leadership Development
- Revenue Cycle Management
- Disciplinary & Grievance Procedures
- Data Analytics
- Project Management
- Process Improvement
- Intercultural Communication
- Interpersonal Skills
- Teamwork
- Coaching
- People Management
- Relationship Building
- Customer Support
- Problem Solving
- Communication
- Microsoft Office
- Team Leadership
- Healthcare
- Quality Assurance
- Customer Service
- Leadership
- Sales
- Customer Retention
- Training
- Team Building
- Technical Support
- Troubleshooting
- Time Management
- Public Speaking
- Research
- Business Process Improvement
- Presentation Design
- Persuasive Presentations
- Presentation Skills
- Building Trust
- Virtual Teams
- Employee Wellness
- Open Innovation
- Emotional Intelligence
- Change Management
- Diversity & Inclusion
Greg Madrid Summary
- Greg Madrid, based in Albuquerque, NM, US, is currently a Manager Customer Experience and Claims at Delta Dental of Wisconsin. Greg Madrid brings experience from previous roles at Change Healthcare, Molina Healthcare and The Advantage Group. Greg Madrid holds a 2000 - 2004 General @ Rio Rancho High School. With a robust skill set that includes Sales Management, Wireless Technologies, R (Programming Language), Tableau, Data Analysis and more. Greg Madrid has 2 emails and 1 mobile phone numbers on RocketReach.
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Top Delta Dental of Wisconsin Employees
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Steve Leroy
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Betsy Vinopal
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Amanda Jones
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Pamela Gartmann
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Kevin Anderson
Vice President, Operations
Madison, WI, US
Fred Eichmiller
VP and Science Officer
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Paula Erickson
Vice President Human Resources
Wausau, WI, US
Tammy Miller
Vice President - Business Technology
Marathon City, WI, US
Court Drescher
Chief Financial Officer
Wausau, WI, US
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