Greg MacPherson Email
Consultant Operational Excellence @ NAB
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Greg MacPherson Location
- Melbourne, VIC, AU
Greg MacPherson Work
- 2018 -now Consultant Operational Excellence @
- 2016 -now Analyst Operational Excellence @
- 2015 -2016 E Leads Team Leader @
- 2011 -2014 Operations Team Leader @
- 2009 -2011 Servicing Team Leader @
- 2007 -2009 Program Operations Manager @
Greg MacPherson Education
- Box Hill Institute
cert IV plumbing and gasfitting (plumbing and gasfitting)
1989-1992 - Mt lilydale college
HSC
1981-1988
Greg MacPherson Skills
- Contact Centers
- Workforce Management
- Customer Experience
- Service Delivery
- Call Center
- Call Centers
- Stakeholder Management
- Operations Management
- Project Delivery
- Relationship Management
- Business Process Improvement
- Performance Management
- Leadership
- Outsourcing
- Vendor Management
- Change Management
- Business Transformation
- Banking
- Management
- Team Leadership
- Process Improvement
- Business Relationship Management
- Customer Satisfaction
- CRM
- BPO
Greg MacPherson Summary
- Greg MacPherson, based in Melbourne, VIC, AU, is currently a Consultant Operational Excellence at National Australia Bank. Greg MacPherson brings experience from previous roles at National Australia Bank. Greg MacPherson holds a 1989 - 1992 cert IV plumbing and gasfitting in plumbing and gasfitting @ Box Hill Institute. With a robust skill set that includes Contact Centers, Workforce Management, Customer Experience, Service Delivery, Call Center and more. Greg MacPherson has 1 emails on RocketReach.
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