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Greg Lay Location
Milton, FL, US
Greg Lay Work
Business Process Design and Improvement Manager @ (November 2004 - Present)
Manager, CX Impact, Service Recovery @ (June 2022 - Present)
Customer Satisfaction Analyst Supervisor @ (January 2009 - January 2012)
STRATEGY and PROCESS IMPROVEMENT MANAGER @ (June 2016 - June 2022)
Customer Advocate Supervisor @ (June 2014 - June 2016)
Customer Care Technical Supervisor @ (January 2006 - January 2009)
EARLY CAREER: CUSTOMER CARE and TECHNICAL OPERATIONS LEADERSHIP @ (November 2004 - June 2014)
Technical Support Representative @ (January 2004 - January 2005)
Greg Lay Education
Florida State University
Physical Science
Ottawa University
(Business Administration)
Greg Lay Summary
Greg Lay, based in Milton, FL, US, is currently a Business Process Design and Improvement Manager at Cox Communications. Greg Lay brings experience from previous roles at Cox Communications. Greg Lay holds a Physical Science @ Florida State University. Greg Lay has 1 emails and 2 mobile phone numbers on RocketReach.
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