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Greg Jimenez Location
Hagerstown, MD, US
Greg Jimenez Work
Director, Customer Loyalty @
Assistant Vice President and Unit Manager @ (June 2014 - Present)
General Manager, Domincan Republic @ APAC Customer Services (October 2009 - April 2010)
Division Vice President @ Affiliated Computer Services A Xerox Company (January 2009 - January 2010)
General Manager @ Affiliated Computer Services (January 2005 - January 2008)
Site Director @ (May 2002 - January 2005)
Greg Jimenez Education
Southwestern University 1980-1984
Greg Jimenez Skills
Operations Management
BPO
Process Improvement
Call Center
Call Centers
Management
Vendor Management
CRM
Outsourcing
Program Management
Customer Experience
Workforce Management
Customer Satisfaction
Call Center Development
Service Delivery
Incentives
Tax Credits
Product Management
C++
Greg Jimenez Summary
Greg Jimenez, based in Hagerstown, MD, US, is currently a Director, Customer Loyalty at First Data Corporation. Greg Jimenez brings experience from previous roles at Citi, APAC Customer Services, Affiliated Computer Services A Xerox Company and Affiliated Computer Services. Greg Jimenez holds a 1980 - 1984 Southwestern University. With a robust skill set that includes Operations Management, BPO, Process Improvement, Call Center, Call Centers and more. Greg Jimenez has 1 emails and 2 mobile phone numbers on RocketReach.
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