2021 -
2022 Manager, Education and Training Services @
2019 -
2021 Director Of Training @
2014 -
2019 Manager Learning Delivery and Development @
2012 -
2014 Manager, Training and Development @
2011 -
2012 Manger of Training and QA @ Sykes
Greg Gilroy Education
University of Phoenix
Greg Gilroy Skills
Quality Assurance
Call Center
Performance Management
Operations Management
Process Improvement
Hiring
Problem Solving
Staff Development
Coaching
Customer Service
Mentoring
Customer Relations
Organizational Development
Team Leadership
Consultative Selling
Troubleshooting
Customer Satisfaction
Microsoft Office
SharePoint
Sales Management
Training Delivery
Adobe Connect
WebEx
Web-Based Training
Live Meeting
Instructor-led Training
Call Centers
Human Resources
Learning Management Systems
Customer Experience
Customer Retention
Employee Training
Selling
E-Learning
Training
Program Management
Leadership
Management
Sales
Business Process Improvement
Team Management
Web Based Training
Vendor Management
E Learning
Instructor Led Training
Cross Functional Team Leadership
Project Management
Greg Gilroy Summary
Greg Gilroy, based in Cranberry Township, PA, US, is currently a Sr. Manager Customer Education at Consertus. Greg Gilroy brings experience from previous roles at Enstoa (now Consertus), Omnicell, Ontrak Health and Anthem. Greg Gilroy holds a University of Phoenix. With a robust skill set that includes Quality Assurance, Call Center, Performance Management, Operations Management, Process Improvement and more. Greg Gilroy has 1 emails and 1 mobile phone numbers on RocketReach.
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