Business Development Manager BFSI @ Sutherland (July 2022 - October 2024)
Business Development Manager - Retail @ Sutherland (April 2021 - June 2022)
Housing Services Representative @ (February 2018 - April 2021)
Sales Representative @ USA Payroll (October 2016 - September 2017)
Operations Manager @ Sutherland Global Services (February 2004 - August 2016)
Greg Fiannaca Education
Batavia High School
Greg Fiannaca Skills
BPO
Transition Management
Service Delivery
Call Centers
Workforce Management
Outsourcing
Operations Management
Sla
Vendor Management
Team Management
Contact Centers
Offshoring
Customer Satisfaction
Performance Management
Process Improvement
Customer Experience
Six Sigma
Management
MIS
Process Excellence
Business Process Improvement
Service-Level Agreements (SLA)
Business Process Outsourcing (BPO)
Customer Service
Leadership
Operations
Business Process Outsourcing Bpo
Service Level Agreements Sla
Service Level Agreements
Business Process Outsourcing
Greg Fiannaca Summary
Greg Fiannaca, based in Batavia, NY, US, is currently a Housing Services Representative at PathStone Corporation. Greg Fiannaca brings experience from previous roles at Sutherland, PathStone Corporation and USA Payroll. Greg Fiannaca holds a Batavia High School. With a robust skill set that includes BPO, Transition Management, Service Delivery, Call Centers, Workforce Management and more. Greg Fiannaca has 6 emails and 3 mobile phone numbers on RocketReach.
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