Greg Ferrari Email & Phone Number
Executive Director of Performance and Transformation @ AAT
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Greg Ferrari Location
- London, GB
Greg Ferrari Work
- Executive Director of Performance and Transformation @ (March 2025 - Present)
- Chief Operating Officer | Chief Transformation Officer @ (November 2019 - February 2025)
- Deputy CEO | Executive Director of Operations - Interim @ (May 2019 - November 2019)
- Business Transformation Consultant @ (December 2018 - May 2019)
- VP Operations @ (November 2017 - October 2018)
- VP Customer Experience (UK, EMEA, APAC, LATAM) @ (January 2014 - October 2017)
- Director Of Customer Service @ (November 2008 - December 2013)
- Head of Examinations Management @ (November 2007 - October 2008)
- Early Employment (Summary) @ (July 1996 - October 2007)
Greg Ferrari Education
- University of Westminster 2007-2009
- Middlesex University 1993-1996
Greg Ferrari Skills
- Leadership
- Strategy
- Change Management
- Customer Experience
- Business Strategy
- Business Process Improvement
- CRM
- Performance Management
- Project Management
- Business Transformation
- Social Media
- Account Management
- Strategic Planning
- Business Analysis
- Outsourcing
- Operations Management
- Customer Relationship Management (CRM)
- Process Improvement
- Research
- Consulting
- Management Consulting
- Agile Methodologies
- PRINCE2
- Vendor Management
- Agile
- Budget Management
- Salesforce.com
- Stakeholder Management
- Staff Development
- Team Management
- Coaching
- Team Leadership
- Training
- Leadership Development
- Customer Service
- Customer Engagement
- People Development
- Culture Change
- Organizational Development
- Communication
- CX
- Bid Writing
- Programme Management
- PMO
- Customer Satisfaction
- Customer Journey Mapping
- International
- Global
- ITIL
- CSAT
- Contract Management
- Program Management
- Project Delivery
- Training Delivery
- Management
- Business Development
- E-Learning
- New Business Development
- Marketing Strategy
- Marketing Communications
- Customer Retention
- Marketing
- Customer Relationship Management Crm
- Public Speaking
- E Learning
- Microsoft Office
- Testing
- Customer Relationship Management
Greg Ferrari Summary
- Greg Ferrari, based in London, GB, is currently a Executive Director of Performance and Transformation at AAT. Greg Ferrari brings experience from previous roles at Advance HE, The Quality Assurance Agency for Higher Education and Pearson. Greg Ferrari holds a 2007 - 2009 University of Westminster. With a robust skill set that includes Leadership, Strategy, Change Management, Customer Experience, Business Strategy and more. Greg Ferrari has 2 emails and 3 mobile phone numbers on RocketReach.
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