Greg Ferrari Email
Customer Service Director @ Pearson
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Greg Ferrari Location
- London, GB
Greg Ferrari Work
- now Customer Service Director @
Greg Ferrari Education
- University of Westminster
Master of Business Administration (Business Administration)
2007-2009 - Middlesex University
Bachelor of Arts (Economics, Philosophy)
1993-1996
Greg Ferrari Skills
- Microsoft Word
- Project Management
- Microsoft Excel
- Training
- Team Leadership
- Customer Service
- Strategic Planning
- Contact Centers
- Call Center
- Call Centers
- Team Management
- Leadership
- Change Management
- Business Strategy
- Strategy
- Stakeholder Management
- Staff Development
- Business Process Improvement
- Coaching
- Business Transformation
- CRM
- Customer Experience
- Performance Management
- Leadership Development
- Social Media
- Account Management
- Business Analysis
- Customer Engagement
- People Development
- Outsourcing
- Operations Management
- Customer Relationship Management
- Process Improvement
- Culture Change
- Organizational Development
- Communication
- Research
- Consulting
- Management Consulting
- Agile Methodologies
- PRINCE2
- Vendor Management
- Agile
- Budget Management
- Salesforce.com
- CX
- Bid Writing
- Programme Management
- PMO
- Customer Satisfaction
- Customer Journey Mapping
- International
- Global
- ITIL
- Csat
- Contract Management
- Program Management
- Project Delivery
- Training Delivery
- Management
- Business Development
- E Learning
- New Business Development
- Marketing Strategy
- Marketing Communications
- Customer Retention
- Marketing
Greg Ferrari Summary
- Greg Ferrari, based in London, GB, is currently a Customer Service Director at Pearson UK. Greg Ferrari holds a 2007 - 2009 Master of Business Administration in Business Administration @ University of Westminster. With a robust skill set that includes Microsoft Word, Project Management, Microsoft Excel, Training, Team Leadership and more. Greg Ferrari has 2 emails on RocketReach.
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