Greg Fayerman Email
CTI Engineer Team Lead @ Servitel Communications
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Greg Fayerman Location
- New Zealand
Greg Fayerman Work
- 2017 - now CTI Engineer Team Lead @
- 2016 - now Customer Capability Enablement @
- 2013 - 2016 Customer Interface Designer @
- 2011 - 2013 Technology Implementation and Solutions Architect @
- 2008 - 2011 IVR Implementation and Solutions Specialist @
- 2005 - 2008 Senior Self Service Analyst @
- 2002 - 2004 Automated Call Management Analyst @
- 1999 - 2002 Business Analyst @
- 1999 - 1999 Trainer, Operator Services @ Sitel NZ
- 1997 - 1999 Traffic Queue Administrator @
- 1996 - 1997 Trainer, Operator Services @
- 1995 - 1996 Directory and 111 Emergency and National Assistance Operator @
Greg Fayerman Education
- Palmerston North Boys High School
Bursary Level Calculus, Statistics, Physics, Chemistry, Biology, English
1990 - 1993 - Bundesreal Schule, Bayern, West Germany
(NZ Correspondence School)
1988 - 1989
Greg Fayerman Skills
- IVR
- Genesys
- Technical Support
- Telecommunications
- Customer Service
- Contact Centre Technology
- User Experience
- Business Analysis
- Fault Analysis
- Ad Hoc Reporting
- SQL
- Mobile Devices
- Customer Experience
- Solution Implementation
- IP
- Project Delivery
- Stakeholder Management
- PSTN
- Oracle PL/SQL Development
Greg Fayerman Summary
- Greg Fayerman, based in New Zealand, is currently a CTI Engineer Team Lead at Servitel Communications. Greg Fayerman brings experience from previous roles at Spark New Zealand and TELECOM CORPORATION OF NEW ZEALAND LIMITED. Greg Fayerman holds a 1990 - 1993 Bursary Level Calculus, Statistics, Physics, Chemistry, Biology, English @ Palmerston North Boys High School. With a robust skill set that includes IVR, Genesys, Technical Support, Telecommunications, Customer Service and more. Greg Fayerman has 2 emails on RocketReach.
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