Retail and Preferred Client Services Executive @ (May 2022 - October 2024)
Call Center Transformation and Strategic Initiatives Leader @ (September 2020 - June 2022)
Site Segment Executive @ (March 2014 - September 2020)
Consumer Bank Market Leader @ (May 1994 - March 2014)
Greg Duffield Skills
Banking
Business Insights
Business Strategy
Business Transformation
Call Routing
Communication
Contact Center Optimization
Contact Center Strategy
Contact Center Transformation
Creative Problem Solving
Customer Retention
Customer Satisfaction
Financial Services
Fulfillment Management
Interpersonal Communication
Loss Mitigation
Problem Solving
Program Management
Project Management
Retail Banking
Team Coordination
Time Management
Greg Duffield Summary
Greg Duffield, based in San Diego, CA, US, is currently a Strategic Transformation Executive at Bank of America. Greg Duffield brings experience from previous roles at Bank of America. With a robust skill set that includes Banking, Business Insights, Business Strategy, Business Transformation, Call Routing and more. Greg Duffield has 1 emails and 2 mobile phone numbers on RocketReach.
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