Greg Daly Email & Phone Number

Associate Director of Operations and Customer Experience @ Harvard Business Review

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Greg Daly Location

Norwell, MA, US

Greg Daly Work

2009 -now Associate Director of Operations and Customer Experience @
2000 -2009 Fulfillment and Distribution Manager @
1995 -2000 Senior Client Services Manager @ The Christian Science Publishing Society

Greg Daly Education

Merrimack College
BA (Political Science and Government)
1988-1993

Greg Daly Skills

Leadership Development
Logistics Management
Customer Support
Customer Service Operations
Customer Retention
Customer Service Management
Contract Negotiation
Consumer Marketing
Relationship Development
Creative Problem Solving
Business Process Improvement
Operational Excellence
Key Performance Indicators
Root Cause
Communication
Problem Solving
Contact Center Operations
Vendor Relations
Operational Strategy
Contact Centers
Customer Relationship Management (CRM)
Business Operations
Customer Experience
Publishing
Email Marketing
Marketing Strategy
Digital Marketing
Publications
Social Media
Digital Media
Online Advertising
Strategic Planning
Online Publishing
Strategy
E-commerce
Direct Marketing
Customer Acquisition
Business-to-Business (B2B)
Multi-channel Marketing
Business Development
Account Management
Magazines
Direct Mail
Project Management
Vendor Management
Marketing
Advertising
Budgeting
Finance
Market Research
Brand Management
Budget Management
Brand Development
Data Analysis
Management
Strategic Partnerships
Leadership
Customer Service
Strategic Thinking
Thought Leadership
Client Services
Customer-focused Service
New Media
Metadata
Creative Services
Magazine Management
Marketing Materials
Print Production Management
Integrated Multi-Channel Marketing
Analytical Skills
Customer Relationship Management Crm
Team Building
Automotive Warranty National Sales Trainer/Credit Unions
Vendors
Christian
Sales
Executive Positions
Wedding Coordinating
Event Management
Science
Business To Business B2B
Educational Fundraising
Print Production
Auditing
Football
Monitors
Circulation
Boston
Washington Park
Titles
New Business Development
Microsoft Publisher
Distributors
Printers
Order Fulfillment
Reporting
Newspapers
Analysis
Print
P&L
Business Review
Yahoo
Selecting
RFP
Event Planning
Catering
Operations
Foreign Languages
Newsletters
Small Business
Responsibility
Council
Postal
Internal Audit
Lead By Example
E Commerce
European History
Distribution
Political Science
Delivering Presentations
Manufacturing
Multi Channel Marketing
Budgets
Business to Business
Customer Relationship Management

Greg Daly Summary

Greg Daly, based in Norwell, MA, US, is currently a Associate Director of Operations and Customer Experience at Harvard Business Review. Greg Daly brings experience from previous roles at Harvard Business Publishing and The Christian Science Publishing Society. Greg Daly holds a 1988 - 1993 BA in Political Science and Government @ Merrimack College. With a robust skill set that includes Leadership Development, Logistics Management, Customer Support, Customer Service Operations, Customer Retention and more. Greg Daly has 2 emails and 2 mobile phone numbers on RocketReach.