Greg Clauson Email & Phone Number
Director of Information Technology
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Greg Clauson Location
- Des Moines, IA, US
Greg Clauson Work
- Director of Information Technology @ New Day Development, INC (July 2022 - Present)
- Service Desk Engineer III @ Kaptyn.com (December 2021 - June 2022)
- Personal Technology Consultant @ The Lone Geek, INC (March 2020 - December 2021)
- Senior Technical Administrator - Customer Service @ (November 2018 - March 2020)
- Technical Analyst Coordinator @ (November 1995 - November 2018)
Greg Clauson Skills
- High-Pressure Situations
- IT Service Management Tools
- Routine Maintenance
- ServiceNow
- Written Communication
- Process Automation
- Communication
- Web Servers
- Ubuntu
- Linux
- Database Servers
- Application Servers
- WordPress
- Domain Name System (DNS)
- Cybersecurity
- Call center start-up
- Customer Experience
- Call Center Development
- Customer Service Operations
- IT Infrastructure Design
- VoIP protocols SIP
- Service Desk
- IT Security Assessments
- Information Technology
- Call Center Administration
- Payment Card Industry Data Security Standard (PCI DSS)
- Problem Management
- Patch Management
- Root Cause
- On-call Support
- Network Administration
- Problem Solving
- Incident Management
- Windows Server
- Internet Protocol Suite (TCP/IP)
- Technical Documentation
- Private Branch Exchange (PBX)
- Administrative Assistance
- Physical Inventory
- Operations Support
- English
- Capacity Planning
- Cisco Systems Products
- Policies & Procedures
- Troubleshooting
- Technical Support
- Networking
- Voice Services
- Telephony
- Telecommunications
- Surveillance
- Capital Budgeting
- Deployment Planning
- System Administration
- Software Implementation
- Customer Relationship Management (CRM)
- IT Infrastructure Management
- Cloud Applications
- Startup Environments
- Help Desk Support
- Mobile Device Management
- Business Process Design
- Business Process Improvement
- IT Asset Management
- Voice over IP (VoIP)
- Cisco UCCE
- Cisco Unified Communications Manager (CUCM)
- LAN-WAN
- Project Management
- Visio
- Excel
- Compliance
- Customer Relations
- Microsoft Office
Greg Clauson Summary
- Greg Clauson, based in Des Moines, IA, US, is currently a Director of Information Technology at New Day Development, INC. Greg Clauson brings experience from previous roles at Kaptyn.com, The Lone Geek, INC and CDS-Global. With a robust skill set that includes High-Pressure Situations, IT Service Management Tools, Routine Maintenance, ServiceNow, Written Communication and more. Greg Clauson has 1 emails and 1 mobile phone numbers on RocketReach.
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