2009 -
now Operations Manager @ Affiliated Computer Services
2007 -
2009 Manager Call Center Operations @ Advantage Rent-A-Car
Greg Bolden Education
Central Penn College
Associates (Business Administration, Management, Business Administration and Management, Business)
Greg Bolden Skills
Call Centers
Employee Relations
Process Improvement
Customer Service
Customer Satisfaction
Management
Customer Experience
CRM
Sales
Training
BPO
Leadership
Business Process Improvement
Program Management
Customer Relationship Management
Operations Management
Business Process Outsourcing
Strategic Planning
Contact Centers
Account Management
Greg Bolden Summary
Greg Bolden, based in San Antonio, TX, US, is currently a Customer Care General Manager at ACS Healthcare Solutions. Greg Bolden brings experience from previous roles at Affiliated Computer Services and Advantage Rent-A-Car. Greg Bolden holds a Associates in Business Administration, Management, Business Administration and Management, Business @ Central Penn College. With a robust skill set that includes Call Centers, Employee Relations, Process Improvement, Customer Service, Customer Satisfaction and more. Greg Bolden has 1 emails and 2 mobile phone numbers on RocketReach.
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