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Greg Aiello Location
Birmingham, GB
Greg Aiello Work
2024 -now Managing Director @
2019 -2024 Commercial Director @
2018 -2019 Regional Operations Support Director UK and I @ Sitel
2015 -2017 Site Director @ Sitel
2013 -2015 Head of outsource - home @ EE
2012 -2013 Senior outsource manager home @ Everything everywhere
2011 -2012 Outsource and affiliate channel manager @
2008 -2011 Senior Operations Manager (site director Track) @
2006 -2008 Business Manager and Senior Operations Manager @
2005 -2007 Senior Call Centre Leader @ Wagerlogic
2001 -2004 Expert Team Manager @
Greg Aiello Education
De Montfort University
Executive MBA (Business Administration and Management, General)
2020-2023
Institute for apprenticeships and technical education
Senior leader level 7 apprenticeship (Business Administration and Management, General)
2020-2022
Chartered Management Institute
Chartered Manager (Business Administration and Management, General)
2020-2022
St Peters RC secondary school
GCSE; B, B; B; B; B; B; B (IT; English Literature; English Language; Geography; Religious studies; Mathematics)
St Peters RC, Sixth Form
A (LevelsChemistryBiologyPsychologyGeneral Studies)
University Central Lancashire
BSc (Psychology)
Greg Aiello Skills
Operations Management
Performance Management
Call Center
Call Centers
Outsourcing
CRM
Leadership
Team Management
Contact Centers
Strategy
Business Development
Management
Account Management
Delivering Results
Training
Team Leadership
Analysis
Business Strategy
Customer Experience
Customer Retention
Customer Satisfaction
Employee Training
Forecasting
New Business Development
Process Improvement
Recruiting
Coaching
Program Management
Sales
Strategic Planning
Start-ups
Project Management
Budgets
Marketing
Negotiation
Telecommunications
Contract Negotiation
Customer Service
Integration
Change Management
BPO
Service Delivery
Business Process Improvement
Vendor Management
People Management
Start Ups
Business Analysis
Sales Management
Greg Aiello Summary
Greg Aiello, is currently a Managing Director at PPL PRS Ltd. Greg Aiello brings experience from previous roles at PPL PRS Ltd, Sitel and EE. Greg Aiello holds a 2020 - 2023 Executive MBA in Business Administration and Management, General @ De Montfort University. With a robust skill set that includes Operations Management, Performance Management, Call Center, Call Centers, Outsourcing and more. Greg Aiello has 2 emails on RocketReach.
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