GreenSkye Information

Founded by John Callender GreenSkye is a specialist in providing consultancy and interim management support in customer returns, warranty repairs and reverse logistics. Our mission is to lead retailers and suppliers to improve customer service; grow brand perception, and reduce costs and impact to the environment. The cost of failing customers in lost profit on sales, returns and warranty repairs processing, can be over 4% of sales. The total cost of failure can be reduced by 15-30%, increasing your company profits by up to 5%. We provide 3 levels of service: - 1. Consultancy to generate a business plan for your change team 2. Full consultancy and business plan implementation 3. Consultancy, implementation and ongoing business support In the following businesses and sectors • Retailers and their suppliers • Electrical and high value non-food items • Clothing Recommendations:- “We now understand our costs of failing customers and are delivering a plan to transform our P&L, with GreenSkye providing ongoing support” – Mark Venner COO, Karcher UK “GreenSkye understands the potential of suppliers and retailers collaborating to reduce unnecessary returns and repairs, to mutual benefit.” - Clive Murphy, MD, Trojan Electronics. Visit our website greenskye.co.uk Please contact info@greenskye.co.uk for further information