greenlightcrm.com Competitors

We provide real-time CX (Customer Experience) insights that enhance Service Providers value-added portfolio, helping them drive revenue growth in the cloud communications market. Our solutions include Business Insights, Call Center Reporting, and CRM Integration. Integrated with leading platforms like Microsoft Teams and Cisco Webex Calling, Akixi helps Service Providers to increase revenue, build deeper customer relationships and win more customers by enabling impactful CX insights. With trusted partnerships in over 600 of the world’s leading telecoms and IT providers, we have deployed our solutions to over 10,000 customer sites, across multiple sectors, worldwide. Akixi is a Cisco Solution Partner. For more information or to get in touch, please visit us at www.akixi.com Watch our videos here: https://www.youtube.com/akixi

Noetica are a provider of Customer Interaction Management software for use in contact centres. Our primary goal is to enable contact centres to empower their operations teams to deploy campaigns rapidly without reliance on IT resource. We do this by developing software that requires no programming skills to be able to use. We provide Scripting, Predictive Dialling, Email Handling, Knowledge Base (FAQ) solutions, Unified front end and Web self service capability.

CallScripter is the complete contact centre scripting front-end software solution. Our advanced application has been developed to enable organisations from any industry to streamline customer service operations, reduce cost and improve efficiency and customer experience journey via all touch points. The rapid set-up, handling and reporting of sophisticated inbound and outbound campaigns are controlled via one easy-to-use and highly-configurable interface platform. Based upon Microsoft standards, CallScripter’s open architecture allows for easy integration into third party complimentary applications and has the flexibility to be either on-premise or cloud-based solution. Our current client list consists of SMEs and large enterprise organisations from a range of industries including; outsourcers, entertainment industry, financial services, helpdesk, telemarketing, internet providers, accident management, charities.