Green Compass Information

Green Compass helps companies uncover how their customers truly feel about them so they can secure and grow customer relationships. Even though most companies can "satisfy" their customers, many of these same companies still struggle with customer defection, growing existing relationships or cultivating more business from positive word-of-mouth. As a trusted 3rd party, we eliminate the guesswork and help companies get at the truth in their customer relationships. Using a report carding process we can help companies find answers to questions like: * Are key customers staying or leaving? * Have they told others about your company? * What are they saying - good or bad? * What else do they want from your relationship? Armed with this knowledge companies can effectively prioritize what actions to take to earn an A+ grade from their customers so they can solidify key relationships. The result: Higher Customer GPA (grow-protect-add).