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Gray Ham Location
Winston-Salem, NC, US
Gray Ham Work
Director of Service Management Technology @ (May 2026 - Present)
Lead @ (February 2025 - June 2025)
Director of Data Migration and Integrations @ (December 2022 - April 2024)
Lead Technical Project Manager @ (December 2021 - December 2022)
Manager of Services @ (April 2020 - December 2021)
Production Support Lead @ (September 2018 - April 2020)
Technical Support Team Lead @ (January 2014 - August 2018)
Support Technician @ (June 2012 - May 2014)
Gray Ham Education
Forsyth Technical Community College
Associate of Science - AS
2015-2019
Gray Ham Skills
21 CFR Part 11
Active Directory
Adobe Photoshop
Agile Software Development
Analytical Skills
Attention to Detail
Build Strong Relationships
Change Management
Clinical Research
Clinical Trials
Collaborative Leadership
Communication
Corporate Security
Critical Thinking
Cross-functional Communication
Cross-functional Team Leadership
Customer Relationship Management (CRM)
Customer Service
Customer Success
Data Center
Data Integration
Databases
Defining Requirements
EDC
External Communications
FTP software
Git
GitHub
Google Analytics
Google Cloud Platform (GCP)
Google Webmaster Tools
Internal and External Communications
Leadership
Life Sciences
Management
Microsoft Excel
Microsoft PowerPoint
Microsoft SQL Server
Networking Protocol
Office 365
Pharmaceutical Industry
Presentations
Problem Solving
Process Automation
Product Development
Product Management
Product Operations
Product Strategies
Product Strategy
Program Management
Project Documentation
Python (Programming Language)
Quality Assurance
Reporting Metrics
Research
SQL
Scrum
Secure File Transfer Protocol (SFTP)
Simple Mail Transfer Protocol (SMTP)
Skilled Multi-tasker
Software Development Life Cycle (SDLC)
Software Development Methodologies
Software Documentation
Software as a Service (SaaS)
Spreadsheets
Stakeholder Engagement
Strategic Planning
Strategic Roadmaps
System Administration
System Configuration
Team Leadership
Technical Requirements
Technical Support
Ticketing Systems
Time Management
Training
U.S. Title 21 CFR Part 11 Regulation
Windows System Administration
WordPress
eSource
Gray Ham Summary
Gray Ham, based in Winston-Salem, NC, US, is currently a Director of Service Management Technology at Pi Health. Gray Ham brings experience from previous roles at Castor, CRIO and endpoint Clinical. Gray Ham holds a 2015 - 2019 Associate of Science - AS @ Forsyth Technical Community College. With a robust skill set that includes 21 CFR Part 11, Active Directory, Adobe Photoshop, Agile Software Development, Analytical Skills and more. Gray Ham has 1 emails and 1 mobile phone numbers on RocketReach.
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