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Gray Davis Location
Philadelphia, PA, US
Gray Davis Work
IT Service Center Operations Manager @ (December 2023 - Present)
IT Service Center Manager @ Burlington Stores, Inc. (November 2022 - December 2023)
Regional Manager - IT Services @ (June 2021 - November 2022)
Information Technology Site Lead @ (February 2020 - June 2021)
Help Desk Analyst II - Windows 10 Deployment Specialist (Aqua America) @ (July 2019 - February 2020)
Computer Helpdesk Technician - Lead @ (September 2016 - June 2019)
BA Technical Procurement Specialist @ (September 2015 - August 2016)
Asset Management Consultant @ (May 2015 - August 2015)
Senior Technical Associate @ (February 2015 - May 2015)
Technical Support Specialist @ (March 2014 - May 2015)
Marketing Assistant and Local IT Rep @ (February 2009 - July 2013)
Gray Davis Skills
Analytical Skills
Banking
Business Process Improvement
Collections
Communication
Computer Proficiency
Critical Thinking
Customer Experience
Customer Satisfaction
Customer Service
Help Desk Support
Human Resources
IT Integration
IT Management
IT Operations
IT Operations Management
IT Recruitment
IT Service Management
IT Strategy
ITIL
Incident Management
Information Technology
Inventory Management
Leadership
Management
Microsoft Excel
Microsoft Office
Microsoft Word
Negotiation
Outlook
PowerPoint
Process Improvement
Public Speaking
Remote Access
Service Desk
Service-Level Agreements (SLA)
Skip Tracing
Technical Support
Training
Vendor Management
Visio
Gray Davis Summary
Gray Davis, based in Philadelphia, PA, US, is currently a IT Service Center Operations Manager at Merakey. Gray Davis brings experience from previous roles at Burlington Stores, Inc., Recovery Centers of America and FirstPro, Inc. With a robust skill set that includes Analytical Skills, Banking, Business Process Improvement, Collections, Communication and more. Gray Davis has 1 emails and 2 mobile phone numbers on RocketReach.
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