Grant Yonge Email
Executive Manager - Organisational Impact @ YMCA WA
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Grant Yonge Location
- Perth, WA, AU
Grant Yonge Work
- Executive Manager - Organisational Impact @ (March 2022 - Present)
- Executive Manager Strategy Governance and Administration @ (September 2016 - February 2023)
- Group Manager Contact Centres @ (August 2012 - September 2016)
- Program Manager @ (July 2013 - December 2015)
- Contact Centre Manager @ WA Department of Transport (January 2011 - August 2012)
- Associate Consultant @ AIM WA (November 2010 - August 2012)
- Senior Associate @ TeamRed Solutions (March 2010 - January 2011)
- Principal @ Grant Yonge Consultancy and Training Services (June 2009 - January 2011)
- Contact Centre Manager - Sales @ (March 2008 - June 2009)
- Operations Manager - Customer Care @ Soul Communications (November 2006 - March 2008)
- Customer Service Manager and Project Officer @ (July 2004 - November 2006)
Grant Yonge Education
- Australian Institute of Management
Diploma FLM (Front Line Management)
2005-2006 - Griffith University
Business (Hotel Management)
1991-1994
Grant Yonge Skills
- Business Case
- Business Process Improvement
- Business Strategy
- Business Transformation
- Call Center
- Call Centers
- Change Management
- Coaching
- Consulting
- Contact Center Management
- Contact Centers
- Corporate Governance
- Customer Experience
- Customer Service
- Employee Engagement
- Executive Management
- General Management
- Influencing Others
- Leadership
- Leadership Development
- Management
- Operating Models
- Organizational Design
- People Management
- Process Improvement
- Program Management
- Project Delivery
- Project Management
- Project Planning
- Quality Assurance
- Risk Management
- Stakeholder Management
- Strategic Planning
- Strategic Thinking
- Strategy
- Strategy Execution
- Strategy to Execution
- Team Leadership
- Telecommunications
- Training
- Training Delivery
- Program Manager
- Microsoft Word
- Sales
Grant Yonge Summary
- Grant Yonge, based in Perth, WA, AU, is currently a Executive Manager - Organisational Impact at YMCA WA. Grant Yonge brings experience from previous roles at YMCA WA, Silverchain Group and WA Department of Transport. Grant Yonge holds a 2005 - 2006 Diploma FLM in Front Line Management @ Australian Institute of Management. With a robust skill set that includes Business Case, Business Process Improvement, Business Strategy, Business Transformation, Call Center and more. Grant Yonge has 1 emails on RocketReach.
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