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Grant Scott Location
Sydney, NSW, AU
Grant Scott Work
Director, Customer Experience and Network Development @ (January 2026 - Present)
Head of Customer Experience and Network Strategy @ (April 2025 - January 2026)
Head of CX @ (December 2023 - June 2025)
Digital Strategy and CX Manager @ (April 2022 - December 2023)
Online Sales Manager @ (August 2021 - April 2022)
National Marketing Manager, Digital and CRM @ (July 2017 - July 2021)
Digital Platform Manager @ (March 2015 - July 2017)
CRM Coordinator @ (May 2013 - March 2015)
Regional Allocations Co-ordinator @ (May 2011 - May 2013)
Commissions Manager @ (January 2009 - May 2011)
Business Analyst @ (February 2008 - November 2008)
Business Analyst @ (May 2007 - September 2007)
Senior Commissions Officer @ (November 2005 - May 2007)
Commissions Officer @ (January 2003 - October 2005)
Admin Assistant @ (July 2001 - April 2003)
Grant Scott Education
Swinburne University of Technology
Bachelor of Business (Marketing)
2011-2015
Grant Scott Skills
Consumer journey
Customer Journey Mapping
Customer Experience
Customer Experience Design
User Experience (UX)
Stakeholder Management
Marketing
Management
Data Analysis
CRM
Business Strategy
Business Process Improvement
Business Analysis
Microsoft Excel
Process Improvement
Change Management
Business Planning
Team Leadership
Negotiation
Project Management
Grant Scott Summary
Grant Scott, based in Sydney, NSW, AU, is currently a Director, Customer Experience and Network Development at Volvo Cars. Grant Scott brings experience from previous roles at Volvo Cars. Grant Scott holds a 2011 - 2015 Bachelor of Business in Marketing @ Swinburne University of Technology. With a robust skill set that includes Consumer journey, Customer Journey Mapping, Customer Experience, Customer Experience Design, User Experience (UX) and more. Grant Scott has 2 emails and 2 mobile phone numbers on RocketReach.
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