Grant Lester Email
Executive Director, Head of Delivery @ The Social Research Centre
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Grant Lester Location
- Melbourne, VIC, AU
Grant Lester Work
- 2023 - now Executive Director, Head of Delivery @
- 2022 - 2023 Executive Director of Operations and Organisational Capability @
- 2021 - 2022 Director of Operations and Organisational Capability @
- 2017 - 2021 Director of Operations @
- 2015 - 2017 Call Centre Manager @
- 2018 - now Self Leadership Coach @ Grant Lester Coaching
- 2013 - 2014 Centre Manager - Melbourne @
- 2012 - 2013 Senior Forecast Analyst (Contract Position) @
- 2012 - 2012 Customer Service Call Centre Manager @
- 2010 - 2012 Customer Service Manager @ Tenix Solutions
- 2009 - 2010 Customer Service Operations Manager @ Tenix Solutions
- 2008 - 2008 Presales Consultant @
- 2006 - 2008 Operations Manager @
- 2004 - 2006 Team Leader @
Grant Lester Education
- Leadership with Insight
Certified Master Coach of Neuro-Linguistic Programming
2019 - 2019 - Leadership with Insight
Certified Master Practitioner of Neuro-Linguistic Programming
2019 - 2019 - Authentic Education
Results Coaching Certification
2018 - 2018 - Leadership with Insight
Certified Practitioner of Neuro-Linguistic Programming
2018 - 2018 - Leadership with Insight
Certified Coach of Neuro-Linguistic Programming
2018 - 2018 - Wesley College
VCE
1998 - 1999 - Holmesglen
Diploma of Management
- Holmesglen
Certificate IV in Customer Contact
- Holmesglen
Certificate IV in Business (Frontline Management)
Grant Lester Skills
- Leadership
- Customer Relationship Management Crm
- Team Building
- Social Media
- Stakeholder Management
- Call Center
- Customer Retention
- People Development
- Business Analysis
- Team Leadership
- Strategic Planning
- Strategy
- Operations Management
- Contact Centers
- Change Management
- Training
- Customer Service
- Influential Communicator
- Budgets
- Business Strategy
- Management
- Coaching
- Outsourcing
- Continuous Improvement
- Service Delivery
- Call Centers
- CRM
- Analysis
- Performance Management
- Customer Relationship Management
Grant Lester Summary
- Grant Lester, based in Melbourne, VIC, AU, is currently a Executive Director, Head of Delivery at The Social Research Centre. Grant Lester brings experience from previous roles at The Social Research Centre. Grant Lester holds a 2019 - 2019 Certified Master Coach of Neuro-Linguistic Programming @ Leadership with Insight. With a robust skill set that includes Leadership, Customer Relationship Management Crm, Team Building, Social Media, Stakeholder Management and more. Grant Lester has 2 emails on RocketReach.
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