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Grant Best Location
Chicago, IL, US
Grant Best Work
Director Test Engineering - Office of Technology Strategy and Innovation @ (April 2023 - Present)
Director - Enterprise Technology Solutions @ (March 2021 - Present)
Enterprise Technology Manager @ (March 2019 - March 2021)
Enterprise Systems Management - ServiceNow Specialist @ (January 2016 - March 2019)
Discovery Engineer @ (October 2014 - January 2016)
Service Management Implementation Specialist @ (December 2006 - October 2014)
Global Service Desk – Service Improvement Supervisor and Corp-IT Process Owner for ServiceNow @ (January 2013 - October 2013)
Global Service Desk – Service Request Supervisor @ (April 2011 - January 2013)
LAN Technician @ University of Wisconsin Oshkosh - Dept of Residence Life (January 2005 - August 2008)
Grant Best Education
University of Wisconsin–Oshkosh
College of Business (Management Information Systems)
2004-2010
Grant Best Skills
Troubleshooting
Windows
SQL
Microsoft SQL Server
Agile Methodologies
Database Design
System Administration
Active Directory
Business Intelligence
SaaS
ServiceNow
Scrum
ITIL
Systems Management
CMDB
Cloud Computing
IT Service Management
Service Management
IT Management
IT Operations
Disaster Recovery
Help Desk Support
Incident Management
Information Technology
Visio
IT Strategy
SDLC
Business Analysis
Process Improvement
Grant Best Summary
Grant Best, based in Chicago, IL, US, is currently a Director Test Engineering - Office of Technology Strategy and Innovation at OCC. Grant Best brings experience from previous roles at OCC and Southwest Airlines. Grant Best holds a 2004 - 2010 College of Business in Management Information Systems @ University of Wisconsin–Oshkosh. With a robust skill set that includes Troubleshooting, Windows, SQL, Microsoft SQL Server, Agile Methodologies and more. Grant Best has 3 emails and 2 mobile phone numbers on RocketReach.
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