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Graham McMaster Location
Poole, GB
Graham McMaster Work
3rd Line Technical Support Analyst @ (September 2024 - Present)
Service Desk Analyst - Second Line @ (March 2024 - August 2024)
Interim Team Leader @ (May 2023 - March 2024)
2nd Line Support Engineer @ (January 2022 - March 2024)
1st Line Support Engineer @ (July 2021 - January 2022)
IT Support Technician @ Dial A Cab Ltd (February 2006 - July 2021)
Graham McMaster Education
Bournemouth and Poole College
BTEC National Diploma for Systems Practitioners (IT Systems Support) (Information Technology)
2003-2005
Graham McMaster Skills
2nd Line
3CX
Active Directory
Amazon Web Services (AWS)
Android
Cascading Style Sheets (CSS)
Cloud Computing
Customer Service
Domain Name System (DNS)
Duo
ESXi
English
German as a Second Language
HTML
Help Desk Support
JavaScript
LDAP
Linux
Mac
Management
Microsoft Azure
Microsoft Office
Microsoft Outlook
Microsoft SQL Server
Microsoft Word
MySQL
Network Administration
Networking
Office 365 Administration
PHP
Project Management
RADIUS
Remote User Support
Routing and Remote Access Service
SQL
Server Administration
Service Desk
Social Media
Strategic Planning
Team Leadership
Technical Support
VMWare ESXi
VMware
VMware vSphere
Virtualization
Web Design
Windows
Windows Server
iOS
pfSense
Strategy
International Business
Marketing Strategy
Marketing digital
Graham McMaster Summary
Graham McMaster, based in Poole, GB, is currently a 3rd Line Technical Support Analyst at Grapevine | IT & Comms. Graham McMaster brings experience from previous roles at QuoStar and Telappliant. Graham McMaster holds a 2003 - 2005 BTEC National Diploma for Systems Practitioners (IT Systems Support) in Information Technology @ Bournemouth and Poole College. With a robust skill set that includes 2nd Line, 3CX, Active Directory, Amazon Web Services (AWS), Android and more. Graham McMaster has 2 emails and 1 mobile phone numbers on RocketReach.
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