Independent Consultant @ Eden Brook Associates Ltd (August 2018 - February 2021)
Head of Ground Handling Transformation @ (January 2017 - April 2018)
Head of Terminal Consolidation @ (November 2014 - January 2017)
Head of Customer Service @ (May 2010 - November 2014)
Head of Ground Operations @ (October 2006 - May 2010)
General Manager – Airport Operations @ (June 2005 - September 2006)
Airport Project and Development Mgr @ (June 2004 - June 2005)
Price and Promotions Manager, Trading @ (January 2001 - January 2004)
Operations Support Manager, Central Retail @ (January 2000 - January 2001)
IT Support Desk Manager @ (January 1997 - January 2000)
Graeme MacLeod Education
City St George’s, University of London
Post Graduate Diploma (Air Transportation Management)
2008-2013
Graeme MacLeod Skills
Airlines
Aviation
Airports
Change Management
Operations Management
Stakeholder Management
Team Leadership
Team Management
Customer Service
Business Transformation
Process Improvement
Customer Experience
Strategic Planning
Customer Satisfaction
Budgets
Negotiation
A320
CRM
Procurement
Airport Management
Airline Management
Leadership
Marketing Strategy
Performance Management
Outsourcing
Business Planning
Contract Management
Management
Aircraft
Coaching
Call Centers
Project Management
Business Process Improvement
Project Delivery
Contract Negotiation
Business Analysis
Program Management
Business Process
Service Delivery
Ground Handling
Forecasting
Civil Aviation
Retail
Pricing
Strategy
Training
Project Planning
Product Development
Business Strategy
Vendor Management
SQL
Microsoft Excel
Graeme MacLeod Summary
Graeme MacLeod, based in London, England, GB, is currently a Airfield and Air Traffic Product Director at MAG (Airports Group). Graeme MacLeod brings experience from previous roles at MAG (Airports Group), DigiHaul Ltd, Eden Brook Associates Ltd and easyJet. Graeme MacLeod holds a 2008 - 2013 Post Graduate Diploma in Air Transportation Management @ City St George’s, University of London. With a robust skill set that includes Airlines, Aviation, Airports, Change Management, Operations Management and more. Graeme MacLeod has 2 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Graeme MacLeod?
Find contact details for 700 million professionals.