Graeme Harper Email
Customer Service Manager @ Mann Island Finance
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Graeme Harper Location
- England, United Kingdom
Graeme Harper Work
- Customer Service Manager @ (May 2019 - Present)
- Quality Assurance Team Lead @ (January 2018 - April 2019)
- Training And Development Coordinator @ (May 2016 - December 2017)
- Learning and Development Coordinator @ (May 2016 - December 2017)
- Case Manager @ (August 2015 - April 2016)
- Collections Team Supervisor @ (January 2008 - July 2015)
Graeme Harper Education
- University of Liverpool
Bachelor of Science (COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES)
2003-2007 - Bluecoat Sixth Form
4 A-Levels and 1 AS Level
- Maricourt Catholic High School
11 GCSEs (A to B)
- University of Liverpool
Graduate Business Program
Graeme Harper Skills
- Account Management
- Analytical Skills
- Auditing
- Business Process Improvement
- Calibration
- Call Auditing
- Career Development
- Case Management
- Civil Litigation
- Client Relations
- Coaching
- Communication
- Complaint Management
- Constructive Feedback
- Contact Center Management
- Contact Centers
- Contract Hire
- Credit Control
- Cross-functional Collaborations
- Customer Experience
- Customer Satisfaction (CSAT)
- Customer Service
- Customer Service Management
- Customer Support
- Data-Driven Insights
- Debt Collection
- Debt Settlement
- Employee Training
- Internal Audit
- KPI Implementation
- Leadership
- Litigation
- Management
- Microsoft Outlook
- Microsoft Power BI
- Negotiation
- Performance Appraisal
- Performance Management
- Performance Motivation
- Process Flow
- Process Improvement
- Process Optimization (Manufacturing)
- Quality Assurance
- Quality Control
- Regulatory Compliance
- Resource Planning
- Root Cause Analysis
- Solution Implementation
- Streamlining Operations
- Team Leadership
- Team Performance
- Teamwork
- Time Management
- Training
- Training & Development
- Trend Analysis
- Workflow Management
Graeme Harper Summary
- Graeme Harper, based in England, United Kingdom, is currently a Customer Service Manager at Mann Island Finance Ltd. Graeme Harper brings experience from previous roles at Restons Solicitors. Graeme Harper holds a 2003 - 2007 Bachelor of Science in COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES @ University of Liverpool. With a robust skill set that includes Account Management, Analytical Skills, Auditing, Business Process Improvement, Calibration and more. Graeme Harper has 1 emails on RocketReach.
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Top Mann Island Finance Employees
Martin Boyd
Regional Director
Larkhall, GB
Richard Elliott
Programme Director
Maidstone, GB
Sophie Roebuck
Business Development Manager
Kingston upon Hull, GB
Jenny Molloy
Business Development Manager
Harrogate, GB
Robert Tweedie
Head of Sales
Wendover, GB
John Griffiths
Business Development Manager
Warrington, GB
Eddie Foster
I T Support Manager
Liverpool, GB
Simon Thompson
Operations Manager
Dudley, GB
Ollie Taylor
Senior Compliance Manager
Liverpool, GB
Ben Ellis
Business Development Manager
Porthcawl, GB
James Carlin
Training Manager
United Kingdom
Alex Berring
Regional Director
London, England, GB
David Wilson
Regional Sales Manager (North)
Downpatrick, GB
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