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Graeme Farrell Location
Halifax, GB
Graeme Farrell Work
Head of IT Service Delivery @ (August 2025 - Present)
Group IT Service Delivery Manager @ (January 2017 - August 2025)
Group IT Network Support Engineer @ (May 2013 - December 2016)
Senior Service Desk Analyst @ (April 2012 - May 2013)
Senior Service Desk Analyst @ (December 2010 - April 2012)
Service Desk Analyst @ (January 2008 - January 2009)
Graeme Farrell Education
University of Bradford
BSC (Cybernetics and Virtual Worlds)
2005-2010
Holy Trinity C of E Sixth Form, Halifax
A Level (IT, Archaeology, History and French)
2003-2005
Holy Trinity C of E Senior School 1998-2003
Graeme Farrell Skills
Active Directory
BMC Remedy
Blackberry Enterprise Server
Cisco Technologies
Citrix
Computer Hardware
DHCP
DNS
Data Center
Desktop Application Support
Escalations Management
Freshdesk
Freshservice ITSM
Group Policy
Hyper-V
IT Management
IT Operations
IT Service Management
ITIL
ITIL Certified
Incident Management
Microsoft Exchange
Network + Certified
Network Administration
Network Security
Networking
Printers
PropCo
Remedy Ticketing System
Servers
Service Delivery
Service Desk
Service Management
ServiceNow
Sla
Supportworks
System Administration
TCP/IP
Technical Support
Telephone Skills
Troubleshooting
VMware
Virtualization
Windows 7
Windows Server
Windows Vista
Windows XP
Windows XP Pro
Wireless Networking
XP
Services
Hyper V
Management
Information Technology
Support
Microsoft Word
Technology
Graeme Farrell Summary
Graeme Farrell, based in Halifax, GB, is currently a Head of IT Service Delivery at Ligentia. Graeme Farrell brings experience from previous roles at Ligentia, CGI and Countrywide IT. Graeme Farrell holds a 2005 - 2010 BSC in Cybernetics and Virtual Worlds @ University of Bradford. With a robust skill set that includes Active Directory, BMC Remedy, Blackberry Enterprise Server, Cisco Technologies, Citrix and more. Graeme Farrell has 2 emails on RocketReach.
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