2005 -2009 Senior Customer Service Representative @ Kennametal
Grady Taylor Education
Brenau University
Master of Business Administration (M.B.A.)
Augusta University
Bachelor of Business Administration (B.B.A.) (Marketing)
Wayne County High School
Grady Taylor Skills
Leadership
Customer Experience
Team Building
VoIP
Servant Leadership
Adult Education
Account Management
Sales
Customer Retention
Sales Operations
Customer Satisfaction
Troubleshooting
Telecommunications
Software Documentation
Vendor Management
Team Leadership
Process Improvement
Switches
Team Management
Quality Assurance
Strategic Planning
Sales Management
Microsoft Office
Voice Over Ip Voip
Operations Management
Contact Centers
Microsoft Excel
Cross Functional Team Leadership
Training
Customer Service
Telephony
Technical Support
Management
Product Development
Project Management
Wireless Technologies
Call Centers
Voice Over Ip
Grady Taylor Summary
Grady Taylor, based in Augusta, GA, US, is currently a Advanced Technical Support Supervisor at WOW! Internet, Cable & Phone. Grady Taylor brings experience from previous roles at WOW! Internet, Cable & Phone, Knology and Kennametal. Grady Taylor holds a Master of Business Administration (M.B.A.) @ Brenau University. With a robust skill set that includes Leadership, Customer Experience, Team Building, VoIP, Servant Leadership and more. Grady Taylor has 1 emails and 1 mobile phone numbers on RocketReach.
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