Grady Taylor Email & Phone Number
Advanced Technical Support Supervisor @ WOW! Internet, TV, & Phone
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Grady Taylor Location
- Augusta, GA, US
Grady Taylor Work
- Advanced Technical Support Supervisor @ (February 2016 - Present)
- Training and Quality Supervisor @ (July 2012 - February 2016)
- Call Center Supervisor @ Knology (June 2009 - July 2012)
- Senior Customer Service Representative @ Kennametal (January 2005 - January 2009)
Grady Taylor Education
- Wayne County High School
- Brenau University
Master of Business Administration (M.B.A.)
- Augusta University
Bachelor of Business Administration (B.B.A.) (Marketing)
Grady Taylor Skills
- Leadership
- Customer Experience
- Team Building
- VoIP
- Servant Leadership
- Adult Education
- Account Management
- Sales
- Customer Retention
- Sales Operations
- Customer Satisfaction
- Troubleshooting
- Telecommunications
- Software Documentation
- Vendor Management
- Team Leadership
- Process Improvement
- Switches
- Team Management
- Quality Assurance
- Strategic Planning
- Sales Management
- Microsoft Office
- Voice Over Ip Voip
- Operations Management
- Contact Centers
- Microsoft Excel
- Cross Functional Team Leadership
- Training
- Customer Service
- Telephony
- Technical Support
- Management
- Product Development
- Project Management
- Wireless Technologies
- Call Centers
- Voice Over Ip
Grady Taylor Summary
- Grady Taylor, based in Augusta, GA, US, is currently a Advanced Technical Support Supervisor at WOW! Internet, Cable & Phone. Grady Taylor brings experience from previous roles at WOW! Internet, Cable & Phone, Knology and Kennametal. Grady Taylor holds a Wayne County High School. With a robust skill set that includes Leadership, Customer Experience, Team Building, VoIP, Servant Leadership and more. Grady Taylor has 1 emails and 1 mobile phone numbers on RocketReach.
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