Get your customers to refer you to their friends. Your customers are asked a simple question via email: "How likely are you to recommend us to a friend?”. They are then placed in 3 groups depending on their response: detractors, passives and promoters. Promoters and Passives represent successes, and are the customers who are happy with your product or service. Detractors, of course, represent failures and are the people who leave negative reviews about you on social media websites. Your promoters and passive customers are offered discounts up on sharing you with their friends on Facebook or Twitter. By doing this you are encouraging word of mouth marketing and acquiring new customers at a very LOW cost of acquisition. You are also getting your loyal customers to visit your offline store or website again, and to do repeat purchases from you.
| Employees | 6 (1 on RocketReach) |
| Founded | 2015 |
| Industry | Advertising Services |
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