Grace Wood Email & Phone Number
Senior Director, Operations @ Everly
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Grace Wood Location
- Charlotte, NC, US
Grace Wood Work
- Senior Director, Operations @ (December 2022 - Present)
- Senior Director, Head of Operations @ (December 2022 - Present)
- Director, Policy Administration @ (January 2020 - December 2022)
- Director, Policy Administration @ (November 2017 - January 2020)
- Director, Head of Call Center @ (September 2012 - November 2017)
- Process Management Specialist @ (October 2010 - September 2012)
- Quality Manager @ (January 1997 - October 2010)
- Black Belt @ (September 2008 - May 2009)
- IRA Specialist @ Midlantic Bank (January 1990 - January 1997)
Grace Wood Education
- Queens University of Charlotte
Master of Business Administration (M.B.A.) (MBA)
2015-2017 - Bloomfield College
BS (Busniess Management)
1999-2005 - CIOP
Grace Wood Skills
- Process Improvement
- Six Sigma
- Coaching
- Process Management
- Quality Assurance
- Customer Service
- Call Center
- Call Centers
- Leadership
- Risk Management
- Cross-functional Team Leadership
- Change Management
- Project Management
- Business Process Improvement
- Vendor Management
- Management
- Insurance
- Customer Satisfaction
- Operations Management
- Business Analysis
- Business Requirements
- Performance Management
- Analysis
- Team Management
- Team Leadership
- Outsourcing
- Strategic Planning
- Cross Functional Team Leadership
- Financial Services
- Public Speaking
- Services
- Microsoft Excel
- Strategy
Grace Wood Summary
- Grace Wood, based in Charlotte, NC, US, is currently a Senior Director, Operations at Everly. Grace Wood brings experience from previous roles at Everly, Equitable and AXA US. Grace Wood holds a 2015 - 2017 Master of Business Administration (M.B.A.) in MBA @ Queens University of Charlotte. With a robust skill set that includes Process Improvement, Six Sigma, Coaching, Process Management, Quality Assurance and more. Grace Wood has 3 emails and 2 mobile phone numbers on RocketReach.
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