Grace Tang Email & Phone Number
Global Head, Customer Experience @ Razer Inc.
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Grace Tang Location
- Singapore
Grace Tang Work
- Global Head, Customer Experience @ (July 2021 - Present)
- VP, Group Customer Support @ (September 2020 - July 2021)
- Vice President Customer Service @ (July 2020 - July 2021)
- Head, Contact Centre and Field Ops (APAC-MEA) @ (June 2019 - September 2020)
- Senior Director, Partner Mgmt (Services) - APAC and EMEA @ (June 2017 - September 2020)
- Senior Sales Director @ (June 2017 - May 2019)
- Senior Director, Global Spares and Logistics - APAC (Supply Chain, Customer Care) @ (September 2014 - June 2017)
- Director Global Logistics @ (September 2014 - June 2017)
- Director of Field Operations @ Electrolux – Ownership Solutions (June 2019 - June 2020)
- Director, BlackBerry Care Customer Operations - APAC @ (March 2012 - July 2014)
- Director Customer Operations @ (February 2012 - June 2014)
- Program Manager - APAC @ (November 2008 - February 2012)
- Senior Program Manager @ (November 2008 - February 2012)
- Regional Sales Manager @ (September 2007 - November 2008)
- Senior Customer Service Manager @ (August 2006 - August 2007)
- Country Manager - Malaysia and Indonesia @ O2 Asia Pacific (January 2005 - October 2008)
- Sales Manager @ (March 2005 - July 2006)
- Telesales Manager @ (January 2004 - January 2005)
Grace Tang Education
- Queensland Mint
Bachelor of Information Systems
- QUT (Queensland University of Technology)
Bachelor (Information Technology)
- Singapore Polytechnic
Diploma in Electronics (Computer & Communications Engineering)
- Singapore Polytechnic
Diploma – Electronics (Computers & Communications Engineering)
Grace Tang Skills
- Account Management
- Agentic Automation
- Artificial Intelligence (AI)
- Avaya Products
- Blackberry
- Budgeting & Forecasting
- Business Development
- Business Innovation
- Business Process Improvement
- Business Strategy
- Business Transformation
- CRM
- Channel
- Commercial Operation
- Contact Centers
- Cost Reduction
- Cross-functional Team Leadership
- Customer Advocacy
- Customer Conversion
- Customer Experience
- Customer Intelligence
- Customer Journey Mapping
- Customer Retention
- Customer Satisfaction
- Customer Service Management
- Demand Generation
- Digital Marketing
- Digital Marketing Media
- Diplomas
- Direct Sales
- Director level
- Distributed Teams
- E-Commerce
- E-invoicing
- Executive Leadership
- GSM
- Go-to-market Strategy
- Google Assistant
- Information Science
- Inventory Forecasting
- Invoice Processing
- Launch Vehicles
- Long Range Planning
- Managed Services
- Management
- Marketing Campaign Strategies
- Marketing Strategy
- Mistake Proofing
- Mobile Communications
- Mobile Devices
- Mobile Technology
- Office & Industrial Moving
- Omni-Channel Marketing
- Online Merchandising
- Oracle Analytics Cloud (OAC)
- Oracle Cloud
- Oracle Enterprise Manager
- Oracle HR
- Oracle OLAP
- Pre-sales
- Product Analytics
- Product Launch Planning
- Product Management
- Program Management
- Programmatic Media Buying
- Project Management
- Real-time Marketing
- Revenue Analysis
- Sales Planning
- Self-regulation
- Service Delivery
- Service Management
- Social Shopping
- Spare Automotive Parts
- Strategic Partnerships
- Strategic Planning
- Strategic Transformation
- Strategy
- Team Leadership
- Team Management
- Telecommunications
- Test Execution
- Think & Act Strategically
- Tiktok Marketing
- VIP Services
- Vendor Management
- Wireless
- Wireless Technologies
- Information Technology
- Information Systems
- Technology
- Process Improvement
- Microsoft Excel
- Cross Functional Team Leadership
- Go To Market Strategy
- Pre Sales
- Solaris
- Linux
- Agile
- C
- People Management
- DevOps
- Virtualization
- Continuous Integration
- C++
- OpenStack
- Python
- Continuous Delivery
- Unix
- Cloud Computing
- Windows 10
- Quality
- Shell Scripting
Grace Tang Summary
- Grace Tang, based in Singapore, is currently a Global Head, Customer Experience at Razer. Grace Tang brings experience from previous roles at Singapore Post Ltd, Electrolux and Oracle. Grace Tang holds a Bachelor of Information Systems @ Queensland Mint. With a robust skill set that includes Account Management, Agentic Automation, Artificial Intelligence (AI), Avaya Products, Blackberry and more. Grace Tang has 2 emails and 1 mobile phone numbers on RocketReach.
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