Sr. Manager, Global Change Management and Readiness @ (November 2018 - July 2021)
Global Change Architect @ (March 2015 - November 2018)
Global Enterprise Service Operations Readiness SME - GESO (formerly Pathfinder Team) @ (September 2014 - March 2015)
Global Knowledge Management Process Architect - OEM Channel Incentives @ (February 2014 - September 2014)
Advertising Operations Global Invoicing and Controls Process Analyst @ (March 2013 - February 2014)
Global Shared Services Quality and Training Specialist @ (April 2012 - March 2013)
OEM UAT Quarterly Release Lead @ (November 2010 - April 2012)
Business Analyst III (UAT) @ (March 2010 - November 2010)
UAT Lead @ (October 2005 - October 2008)
Grace Richards Education
University of Nevada, Reno
(Speech Communications)
2006-2008
Western Nevada College
Associate of Arts (Business Administration, Management)
2004-2005
Grace Richards Summary
Grace Richards, based in United States, is currently a Customer Lifecycle Operations Compliance Lead at Microsoft. Grace Richards brings experience from previous roles at Microsoft, Infosys BPM and Arvato Financial Solutions. Grace Richards holds a 2006 - 2008 University of Nevada, Reno. Grace Richards has 2 emails on RocketReach.
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