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Grace Lam Location
Hong Kong
Grace Lam Work
2023 -now Head of Credit and Financial Crime Risk Control @
2017 -2023 Chief Control Officer @
2014 -2017 Head of Call Centre @
2013 -2014 Senior Multichannel Manager @
2010 -2013 Senior CRM Manager @
2007 -2010 Customer Analytics Manager @
2003 -2006 Assistant Marketing Manager @
Grace Lam Education
Macquarie University
Master's degree (Marketing)
The Chinese University of Hong Kong
Bachelor of Business Administration (BBA) (Management Information Systems)
Grace Lam Skills
CRM
Management
Marketing
Multi-channel Marketing
Team Leadership
Marketing Strategy
Sales
Strategy
Business Development
Business Strategy
呼叫中心
客户关系管理
管理人员
多渠道营销
团队管理
团队领导力
Call Centers
Change Management
Channel Strategy
Channel Relationship Management
Managing Distribution Channels
Customer Experience
Microsoft Word
Microsoft Office
Multi Channel Marketing
Strategic Planning
Grace Lam Summary
Grace Lam, based in Hong Kong, is currently a Head of Credit and Financial Crime Risk Control at 恒生銀行. Grace Lam brings experience from previous roles at Hang Seng Bank and 香港匯豐銀行. Grace Lam holds a Master's degree in Marketing @ Macquarie University. With a robust skill set that includes CRM, Management, Marketing, Multi-channel Marketing, Team Leadership and more. Grace Lam has 1 emails on RocketReach.
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