Grace Lam Email
Head of Credit and Financial Crime Risk Control @ Hang Seng Bank
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Grace Lam Location
- Hong Kong
Grace Lam Work
- Head of Credit and Financial Crime Risk Control @ (February 2023 - Present)
- Chief Control Officer @ (September 2017 - August 2023)
- Head of Call Centre @ (August 2014 - September 2017)
- Senior Multichannel Manager @ (July 2013 - July 2014)
- Senior CRM Manager @ (August 2010 - June 2013)
- Customer Analytics Manager @ (January 2007 - July 2010)
- Assistant Marketing Manager @ (June 2003 - December 2006)
Grace Lam Education
- Macquarie University
Master's degree (Marketing)
- The Chinese University of Hong Kong
Bachelor of Business Administration (BBA) (Management Information Systems)
Grace Lam Skills
- CRM
- Management
- Marketing
- Multi-channel Marketing
- Team Leadership
- Marketing Strategy
- Sales
- Strategy
- Business Development
- Business Strategy
- 呼叫中心
- 客户关系管理
- 管理人员
- 多渠道营销
- 团队管理
- 团队领导力
- Call Centers
- Change Management
- Channel Strategy
- Channel Relationship Management
- Managing Distribution Channels
- Customer Experience
- Microsoft Word
- Microsoft Office
- Multi Channel Marketing
- Strategic Planning
Grace Lam Summary
- Grace Lam, based in Hong Kong, is currently a Head of Credit and Financial Crime Risk Control at 恒生銀行. Grace Lam brings experience from previous roles at Hang Seng Bank and 香港匯豐銀行. Grace Lam holds a Master's degree in Marketing @ Macquarie University. With a robust skill set that includes CRM, Management, Marketing, Multi-channel Marketing, Team Leadership and more. Grace Lam has 1 emails on RocketReach.
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