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Grace Jones Location
Silver Spring, MD, US
Grace Jones Work
Senior Director of Customer Success @ (May 2021 - March 2024)
Director of Customer Success @ (March 2020 - May 2021)
Regional Manager, Customer Success and Operations @ (October 2017 - August 2019)
Senior Associate, Customer Success @ (October 2015 - October 2017)
Manager Customer Support Services @ (April 2014 - October 2015)
Manager Customer Support Services @ (April 2014 - November 2014)
Digital Media Strategist @ (May 2012 - May 2013)
Assistant Publicist @ (August 2011 - May 2012)
Recruiter @ (January 2011 - August 2011)
F and B at Marriott Renaissance Times Square @ (August 2010 - January 2011)
Ballet Teacher @ (September 2005 - June 2006)
Grace Jones Education
The King's College
B.A. (Media, Culture, and the Arts)
2008-2011
Grace Jones Skills
Home Staging
Real Estate Staging
Interior Design
Styling
Fashion Retail
Apparel
Fashion
Sales
Recruitment/Retention
Customer Service
Public Relations
Media Relations
Broadcast Television
Event Planning
Facebook
Marketing
Microsoft Office
Social Media
MailChimp
Problem Solving
Public Speaking
Teaching
Strategic Planning
Microsoft Word
Management
Project Management
Advertising
Social Media Marketing
Leadership
People Management
Operational Strategy
Interpersonal Skills
Internal Communications
Customer Experience
Analytical Skills
Root Cause Analysis
Business Process Improvement
Performance Management
Change Management
Strategy
Account Management
Standard Operating Procedure
Program Management
Product Marketing
Adobe InDesign
Team Building
Team Leadership
Cross Functional Team Leadership
Leadership Development
Organizational Leadership
Coaching
Training
Critical Thinking
Career Development
Time Management
Written Communication
Decision Making
Cross Functional Team Building
Stretigic Communications
Cross Team Collaboration
High degree of initiative
Performance Measurement
Business Operations
Relationship Building
Performance Metrics
Software as a Service
Customer Relationship Management
Grace Jones Summary
Grace Jones, based in Silver Spring, MD, US, was previously a Senior Director of Customer Success at Cybrary. Grace Jones brings experience from previous roles at Cybrary and Compass. Grace Jones holds a 2008 - 2011 B.A. in Media, Culture, and the Arts @ The King's College. With a robust skill set that includes Home Staging, Real Estate Staging, Interior Design, Styling, Fashion Retail and more. Grace Jones has 1 mobile phone numbers on RocketReach.
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