Manager of Practice Success @ (June 2025 - July 2026)
RCM Manager @ (January 2025 - May 2025)
RCM Manager @ (January 2023 - January 2025)
Extended Business Office Manager (EBO) @ (January 2017 - January 2023)
General Manager @ (January 2011 - January 2017)
Grace George Education
Michigan State University - Eli Broad College of Business
Master of Science - MS (Healthcare Management)
2025-2027
Indiana University South Bend
Bachelor's degree (PSYCHOLOGY)
Grace George Skills
Account Management
Analytical Skills
Business Administration
Business Process Outsourcing (BPO)
Cash Management
Client Presentation
Client Relations
Client Success Leadership
Coaching
Coaching & Mentoring
Communication
Contact Centers
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Management
Denial Management
Electronic Health Records (EHR)
Escalations Management
Executive Level Relationship Building
FACS
Finance
Global Operations
Healthcare
Healthcare Operations
Healthcare Technology Integration
Hiring
Identifying Trends
Interpersonal Skills
Inventory Management
KPI Analysis & Financial Performance
Key Account Management
Key Performance Indicators
Leadership
Loss Prevention Strategies
Manage client expectations
Medical Billing
Merchandising
Microsoft Office
Operational Excellence
Operations Management
Performance Metrics
Policies & Procedures
Presentations
Problem Solving
Process Automation
Product Promotion
Quality Assurance
RCM
Recruiting
Regulatory Compliance
Reporting
Resolving Issues
Revenue Cycle Management
Revenue Cycle Strategy
Service Delivery
Strategic Planning
Strategy
Team Development & Mentorship
Teamwork
Training & Development
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Vendor Relations
Workforce Planning
Workplace Safety
Written Communication
Grace George Summary
Grace George, based in United States, is currently a Director, Revenue Cycle Operations at Sustainable Medical Billing. Grace George brings experience from previous roles at Sustainable Medical Billing, Encoda and SHERLOQ Solutions. Grace George holds a 2025 - 2027 Master of Science - MS in Healthcare Management @ Michigan State University - Eli Broad College of Business. With a robust skill set that includes Account Management, Analytical Skills, Business Administration, Business Process Outsourcing (BPO), Cash Management and more. Grace George has 1 emails on RocketReach.
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