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Grace Danok Location
Abuja, Federal Capital Territory, NG
Grace Danok Work
2023 -now Customer Service Team Lead @
2021 -2022 Team Lead Manager @
2021 -2021 Customer Service Manager @
2020 -2021 Call Center Representative @
Grace Danok Education
University of Jos
Bachelor's degree (General and Applied Psychology)
2010-2017
Grace Danok Skills
Sales Management
Soft Skills
Organization Skills
Customer Support
Contact Center Operations
Customer Service Training
Complaint Management
Customer Service Operations
Problem Solving
Team Leadership
Key Performance Indicators
Microsoft Word
Contact Centers
Customer-Focused Service
Documentation
Telemarketing
Data Entry
Helping Clients
Marketing
Microsoft Excel
Customer Experience
Leadership
Communication
Microsoft Office
Sales Operations
Customer Satisfaction
Time Management
Sales
Administrative Organization
General Office Work
Office Administration
Customer Service
Leadership Management
Customer Service Representatives
Call Center Development
Telephone Reception
Sales & Marketing
Grace Danok Summary
Grace Danok, based in Abuja, Federal Capital Territory, NG, is currently a Customer Service Team Lead at Outsource Global. Grace Danok brings experience from previous roles at Outsource Global. Grace Danok holds a 2010 - 2017 Bachelor's degree in General and Applied Psychology @ University of Jos. With a robust skill set that includes Sales Management, Soft Skills, Organization Skills, Customer Support, Contact Center Operations and more. Grace Danok has 3 emails on RocketReach.
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