Bachelor of Science (Cognitive Science, Engineering)
1998-2002
Langley High School, Mclean VA 1995-1998
Grace Chou Skills
Strategic Thinking
Multi-channel Retail
Shared Service Center
Customer Service
Voice of the Customer Analysis
Strategic Planning
Global Operations
Thought Leadership
Strategic Influence
Strategic Partnerships
Teamwork
Voice of the Customer
Guest Service Management
Business Strategy
Creative Problem Solving
Global Strategy
Innovation
Channel Strategy
Customer Satisfaction
Customer Insight
Customer Experience
Knowledge Management
Process Management
Global Sourcing
Customer Oriented
Outsourcing
Shared Services
Customer Engagement
Global Delivery
Persistence
Leadership
Team Leadership
Cross-functional Team Leadership
Strategic Leadership
Team Building
Virtual Teams
Change Management
Organizational Development
Business Process Improvement
Process Engineering
Business Process
Small Business
Retail
Workforce Management
Operations Management
Risk Management
Crisis Management
Store Operations
Information Security Management
Influence At All Levels
Multi Channel Retail
Cross Functional Team Leadership
Grace Chou Summary
Grace Chou, based in Minneapolis, MN, US, is currently a Vice President, Fulfillment, Store Operations at Target. Grace Chou brings experience from previous roles at Target. Grace Chou holds a 2006 - 2009 Master of Science in Management, Engineering @ George Washington University. With a robust skill set that includes Strategic Thinking, Multi-channel Retail, Shared Service Center, Customer Service, Voice of the Customer Analysis and more. Grace Chou has 1 emails and 1 mobile phone numbers on RocketReach.
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