Grace Castro Email & Phone Number
Senior Operations Manager for Vocus @ Acquire Intelligence
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Grace Castro Location
- Valenzuela, NCR, PH
Grace Castro Work
- Senior Operations Manager for Vocus @ (April 2016 - Present)
- Senior Account Manager @ Sykes Enterprises, Incorporated (April 2013 - April 2016)
- Operations Manager @ (January 2010 - April 2013)
- Program Manager @ (January 2009 - January 2010)
- Senior Trainer @ (January 2008 - January 2009)
- Sales Trainer @ (March 2007 - January 2008)
- Outbound Sales Representative @ (October 2006 - March 2007)
Grace Castro Education
- Global School of Technology
Grace Castro Skills
- Sales Strategy
- Creative Problem Solving
- BPO
- Call Center
- Inbound Marketing
- Telemarketing
- Performance Management
- Outsourcing
- Talent Acquisition
- Employee Relations
- Operations Management
- Customer Satisfaction
- Process Improvement
- Contact Centers
- Sourcing
- Service Delivery
- Recruiting
- Team Management
- Training Needs Analysis
- Customer Service
- Building Trust
- Call Center Development
- Call Centers
- Coaching
- Customer Experience
- Employee Engagement
- Leadership
- Lifelong Learning
- Management
- Sla
- Team Leadership
- Thought Leadership
- Vendor Management
Grace Castro Summary
- Grace Castro, based in Valenzuela, NCR, PH, is currently a Senior Operations Manager for Vocus at Acquire Intelligence. Grace Castro brings experience from previous roles at Sykes Enterprises, Incorporated and Acquire BPO. Grace Castro holds a Global School of Technology. With a robust skill set that includes Sales Strategy, Creative Problem Solving, BPO, Call Center, Inbound Marketing and more. Grace Castro has 2 emails and 1 mobile phone numbers on RocketReach.
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Grace Castro
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