Gordon McDowall Email
Finance and Operations Manager @ Strathearn Arts
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Gordon McDowall Location
- United Kingdom
Gordon McDowall Work
- Finance and Operations Manager @ (January 2022 - Present)
- Customer Journey Consultant @ Self-employed (October 2017 - Present)
- Head of Sky Account @ (March 2017 - October 2017)
- Client Director and Head of Digital Operations @ (July 2015 - March 2017)
- Head of Digital Operations @ (November 2014 - June 2015)
- Head of Better and Non Voice @ (January 2013 - November 2014)
- Head of Service Centre @ (June 2009 - December 2012)
- Business Manager @ (February 2004 - June 2009)
- Business Operations Manager @ beCogent Ltd (September 2000 - February 2004)
- Operational Team Manager @ beCogent Ltd (January 1999 - September 2000)
Gordon McDowall Education
- Glasgow Caledonian University
ACIBS
1990-1991 - Castlehead High School
Gordon McDowall Skills
- BPO
- Business Process Outsourcing (BPO)
- CRM
- Call Centers
- Change Management
- Contact Centers
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Management
- Outsourcing
- Performance Management
- Sales
- Service Delivery
- Stakeholder Management
- Team Leadership
- Team Management
- Telecommunications
Gordon McDowall Summary
- Gordon McDowall, based in United Kingdom, is currently a Finance and Operations Manager at Strathearn Arts. Gordon McDowall brings experience from previous roles at Self-employed and Webhelp UK. Gordon McDowall holds a 1990 - 1991 ACIBS @ Glasgow Caledonian University. With a robust skill set that includes BPO, Business Process Outsourcing (BPO), CRM, Call Centers, Change Management and more. Gordon McDowall has 1 emails on RocketReach.
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