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Goran Sirola Location
Zagreb, HR
Goran Sirola Work
Head of the Department for network and system support @ (March 2024 - Present)
Customer Service Team Lead @ (January 2006 - July 2024)
Customer Service Team Lead @ (July 2003 - July 2024)
Service Technician @ (January 2003 - January 2006)
Goran Sirola Education
University of Zagreb/Sveuciliste u Zagrebu
Bachelor of Informatics (Management Information Systems, General)
2008-2012
Goran Sirola Skills
Documentation
Analytical Skills
Resource Planning
Key Performance Indicators
ITIL Certified
ITIL Service Operations
IT Operations
IT Management
ITIL
Organizational Leadership
Microsoft Office
ITIL Process
Help Desk Support
Team Leadership
Customer Service Management
Customer Service Representatives
Customer Service Operations
Communication
Project Management
Project Rollouts
IT Service Management
Incident Management
Problem Management
Business Process Management
English
Interpersonal Skills
Team Management
Organization Skills
Goran Sirola Summary
Goran Sirola, based in Zagreb, HR, is currently a Head of the Department for network and system support at STORM Computers d.o.o.. Goran Sirola brings experience from previous roles at S&T Hrvatska d.o.o.. Goran Sirola holds a 2008 - 2012 Bachelor of Informatics in Management Information Systems, General @ University of Zagreb/Sveuciliste u Zagrebu. With a robust skill set that includes Documentation, Analytical Skills, Resource Planning, Key Performance Indicators, ITIL Certified and more. Goran Sirola has 2 emails on RocketReach.
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