Good Timing Information

Good Timing is the maker of Baton, agent-to-agent support infrastructure for companies shipping agent-facing products that get used inside Claude, Codex, Cursor, and other agents. When your customer's AI agent breaks while using your product, the support back-and-forth is slow and painful. Your customer is frustrated and can't explain what their agent did, and your support team is flying blind. Baton captures full context the moment something breaks: user intent, the exact call, expected outcome, the observed outcome, and the broken config. It routes that to your support team, where your own AI can diagnose and respond back to your customer's agent directly, raise a PR for a fix, or push the ticket to a human in Pylon or Zendesk. The first response is a fix, not a question.