CMS – Costumer Services Management Certificate (Servicio al Cliente)
2001 - 2002
Universidad de Los Andes
Diplomado Gerencia en Comunicaciones
2000 - 2001
Pontificia Universidad Javeriana
Ingeniero Industrial (Servicio al Cliente)
1982 - 1987
Ecole des Hautes Etudes Economiques
Master of Business Administration (MBA)
HEC Montréal
Master of Business Administration - MBA
Gonzalo Garzon's Skills
Team Leadership
Strategic Planning
Telecommunications
Project Management
Business Strategy
Customer Service
Management Consulting
Marketing Strategy
Microsoft Office
ITIL
Gonzalo Garzon's Summary
Gonzalo Garzon, based in Colombia, is currently a Gerente Servicio al Cliente Segmento Personas - Móviles at Claro Colombia, bringing experience from previous roles at NOVA Consulting Group, Salto Alto S.A.S, Unísono Colombia and Claro Ecuador. Gonzalo Garzon holds a 2001 - 2002 CMS – Costumer Services Management Certificate in Servicio al Cliente @ WFI Academy – Kalmar, Suecia. With a robust skill set that includes Team Leadership, Strategic Planning, Telecommunications, Project Management, Business Strategy and more, Gonzalo Garzon contributes valuable insights to the industry. Gonzalo Garzon has 3 emails and 2 mobile phone numbers on RocketReach.