Glyn Baker Email
Manager - Technical Account Management @ Mitel
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Glyn Baker Location
- Hereford, GB
Glyn Baker Work
- 2005 -now Manager - Technical Account Management @
- 1999 -2005 Applications Support Team Leader @
- 1990 -1999 Applications Support Engineer and Senior Engineer and Principal Engineer @
- 1988 -1990 Support Technician Engineer and Engineer @
- 1986 -1988 Product Verification Technician and Technician Engineer @
Glyn Baker Education
- University of Wales 1984-1986
Glyn Baker Skills
- Troubleshooting
- BMC Remedy
- Mitel 3300
- Channel Partners
- Unified Communications
- IP
- Telecommunications
- Contact Centre Applications
- PABX Systems
- Computer Telephony
- Problem Management
- ISDN
- Solution Selling
- Business Process Improvement
- Voice and Data Convergence
- Sales Management
- Problem Solving
- Customer Service
- Telephony
- Marketing
- Team Leadership
- ITIL Process
- Contact Centers
- Fixed Mobile Convergence
- ITIL
- Telephony Support
- TDM
- Best Practices
- Strategic Planning
- Interpersonal Skill
- Technical Reports
- Action Plan Development
- VoIP
- Partner Management
- Voice Over Ip Voip
- Managed Services
- Customer Satisfaction
- SIP Trunking
- Channel Relationship Management
- Technical Support
- Unified Messaging
- Session Initiation Protocol Sip
- Internet Protocol Ip
- Professional Services
- SIP
- CTI
- Call Logging
- Technical Staff Management
- Call Centers
- Customer Support
- Incident Management
- Communication Skills
- ACD
- Internet Protocol
- Session Initiation Protocol
- Voice Over Ip
Glyn Baker Summary
- Glyn Baker, based in Hereford, GB, is currently a Manager - Technical Account Management at Mitel. Glyn Baker brings experience from previous roles at Mitel. Glyn Baker holds a 1984 - 1986 University of Wales. With a robust skill set that includes Troubleshooting, BMC Remedy, Mitel 3300, Channel Partners, Unified Communications and more. Glyn Baker has 2 emails on RocketReach.
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