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Gloria Long Location
Saint Paul, MN, US
Gloria Long Work
Service Request Management Lead @ (August 2014 - Present)
Service Request Solution Lead @ (June 2013 - August 2014)
ITIL Service Operations Process Owner @ (July 2007 - June 2013)
IT Operations Manager – Email Client and Server and Fax Applications @ (June 2001 - June 2007)
Global Infrastructure Client Application Analyst @ (May 1998 - January 2001)
IT Laptop and Desktop Support Associate @ (June 1995 - April 1998)
Gloria Long Education
St. Cloud State University
Bachelor of Science (Business Computer Information Systems)
1992-1996
Gloria Long Skills
Leadership
Six Sigma
IT Strategy
Information Technology
Windows Server
SharePoint
Project Portfolio
Human Resources
ITIL
Resources
Troubleshooting
Incident Management
Business Analysis
Software Documentation
Team Leadership
Process Improvement
ERP
Strategic Planning
Microsoft Office
Operations Management
Project Portfolio Management
IT Operations
Testing
Program Management
Email
Business Process
Marketing
BMC Remedy
Training
Change Management
Disaster Recovery
Technical Support
Service Management
Business Process Improvement
SQL
Management
Project Management
Process Engineering
Fax
Process Management
Laptops
Computer Information Systems
System Deployment
Problem Management
Integration
IT Management
IT Service Management
Gloria Long Summary
Gloria Long, based in Saint Paul, MN, US, is currently a Service Request Management Lead at Tata Consultancy Services. Gloria Long brings experience from previous roles at Cargill. Gloria Long holds a 1992 - 1996 Bachelor of Science in Business Computer Information Systems @ St. Cloud State University. With a robust skill set that includes Leadership, Six Sigma, IT Strategy, Information Technology, Windows Server and more. Gloria Long has 3 emails and 1 mobile phone numbers on RocketReach.
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